Role Summary - Remote, South Africa
We are seeking a skilled and proactive Business Intelligence Analyst to join our global IT training organisation on a 6-month contract basis. This role will support the Data Team by transforming complex data into actionable insights that drive commercial performance, operational efficiency, and strategic decision-making across the business.
The successful candidate will work closely with global stakeholders to analyse data trends, build dashboards, and provide insight that supports growth, customer engagement, and training outcomes.
Key Responsibilities
Collect, clean, validate, and analyse large and complex datasets from multiple sources
Develop, maintain, and optimise dashboards and reports to track key business and performance metrics
Partner with the Data Team and cross-functional stakeholders (Sales, Marketing, Operations, Finance, Product) to understand reporting needs
Translate business questions into clear analytical approaches and data solutions
Deliver ad-hoc analysis to support strategic initiatives, forecasting, and performance tracking
Identify trends, risks, and opportunities within learner, revenue, and operational data
Present insights and recommendations clearly to both technical and non-technical stakeholders
Ensure data accuracy, consistency, and documentation across reports and dashboards
Key Performance Measures
Accuracy, reliability, and timeliness of reporting and analysis
Volume and quality of actionable insights delivered to stakeholders
Measurable improvements driven by data-led recommendations
Stakeholder satisfaction with dashboards, reports, and data support
Contribution to team objectives, KPIs, and broader business goals
Requirements
Minimum Professional Experience
Strong blend of BA & Technical, with the backdrop of being able to operate with the degree of ambiguity/ development we require with our data/systems
3+ years’ experience in Business Intelligence, Data Analysis, or a related role
Able to clearly explain approach to both SQL and data-related questions and demonstrate a solid understanding of data modelling, transformations, and analytical logic.
Ability to write SQL and translate it into Power BI.
They also need to be able to document the process.
We need someone with some technical experience, but also strong business skills, to gather requirements and translate them back to technical requirements.
Strong proficiency in SQL for data querying and transformation
Experience working with tools for analysis, automation, or modelling
Working/ development experience in DataBricks and QlikView.
Advanced Excel skills for analysis, validation, and reporting
Hands-on experience with Tableau and/or Power BI
Proven analytical, problem-solving, and critical-thinking ability
Strong communication skills with the ability to explain insights clearly
Reporting & Visualisation Tools
Advanced SQL for data extraction and manipulation
Strong Tableau experience for interactive dashboards and storytelling
Working knowledge of Power BI for business reporting
Solid Excel capability for data preparation and analysis
Beneficial Certifications & Qualifications
Certified Data Analyst (CDA) or equivalent
Tableau Desktop Specialist or Tableau Certified Data Analyst
Microsoft Certified: Data Analyst Associate
Google Data Analytics Professional Certificate
Degree (or higher) in Data Science, Statistics, Information Systems, or related field
Benefits
Why Join Us
Work remotely with a global IT training business
Collaborate with an experienced international data team
Gain exposure to global datasets and stakeholders
Flexible, contract-based role with immediate impact