Dialysis Clinic, Inc. is a nonprofit organization dedicated to providing individualized care for patients facing chronic kidney disease. The Accounts Receivable Collection Specialist is responsible for ensuring timely and accurate processing of payments, managing billing and collections, and maintaining financial records related to customer accounts.
Responsibilities
- Generate and distribute customer invoices in accordance with contract terms and billing schedules
- Review billing data for accuracy and resolve discrepancies prior to submission
- Maintain records of invoices and payments in the accounting system
- Monitor aging reports and follow up on overdue accounts via phone and email
- Collaborate with customers to resolve payment issues and negotiate payment plans when necessary
- Document collection efforts and escalate unresolved issues to management
- Reconcile customer accounts and apply payments accurately
- Prepare monthly AR reports and assist with audit requests
- Identify and report trends in payment delays or disputes
- Ensure compliance with company policies, GAAP, and applicable regulations
- Recommend and implement process improvements to enhance AR efficiency
- Maintain confidentiality of financial data and customer information
Skills
- Minimum 1 year of experience in accounts receivable or general accounting required
- Strong attention to detail and accuracy in data entry and financial reporting
- Ability to communicate professionally with internal teams and external customers
- Proficiency in Microsoft Office Suite, especially Excel
- Ability to prioritize tasks and manage time effectively in a fast-paced environment
- Experience with healthcare systems and Microsoft Excel preferred
Benefits
- Comprehensive medical, dental and vision benefits
- Life and long-term disability insurance are provided at no additional expense to the employee
- Paid time off (PTO), including holidays
- Extended Sick Bank (ESB) in addition to PTO 6 paid time for doctor appointments, sickness or medical leave
- Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
- Education reimbursement
- Employee assistance program
- Wellness program
Company Overview
The nation's largest not-for-profit dialysis provider operating under the mission, "The care of the patient is our reason for existence." The primary responsibility of DCI is to perceive, initiate, and provide comprehensive patient care. It was founded in 1971, and is headquartered in Nashville, Tennessee, USA, with a workforce of 1001-5000 employees. Its website is http://www.dciinc.org.