Motorola Solutions is a global community focused on safety technologies. They are seeking an Applications Engineer-I to support technical activities related to applications engineering and customer sales support, working closely with customers and the Sales team.
Responsibilities
- Design and test complete solutions that solve unique technical problems
- Define new products and features to fill gaps and perform product evaluations and field trials for new product features and accessories
- Provide comprehensive support to customers and the sales team through troubleshooting, system integration engineering, product recommendations, and technical analysis via phone, online, and in person
- Participate in an off-hour, on-call support rotation (on a voluntary or scheduled basis as business needs require) to address critical customer escalations
- Work individually and with Engineering teams to support requests via in-house or through field testing and validation
- Test and harden existing features through firmware and hardware changes in realistic applications
- Support the Sales Engineering team by helping prepare for demonstrations, training, testing, or recreating bugs and issues seen in the field
- Create and maintain customer-facing documents and content including manuals, guides, videos, application notes, etc. to support customers and sales more efficiently
- Oversee and assist the RMA and Loaner teams by providing guidance, equipment recommendations, and vetting customer requests
- Travel requirements – Up to 25% travel to provide in-person engineering support to customers and the sales team, including demos, troubleshooting, system integration, and training
- Perform other related duties, of which the above are representative
Skills
- Bachelor of Science degree in Electrical Engineering, Engineering Technology, or related technical field
- Proficiency with instruments such as spectrum analyzers, multimeters, signal generators, and other radio frequency and data network test equipment and testing
- Must possess an ability to work independently, take initiative, multitask, and effectively interact with cross-functional teams and customers
- Strong verbal and written communication skills are a must to effectively communicate with customers and internally across the entire organization
- Excellent organizational skills and attentiveness to details
- Proficiency with PC office applications and mobile devices
- Willingness to travel and work at customer sites
- Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident) due to clients under U.S. federal contracts
- All employment is contingent upon the successful clearance of a background check and drug test
- Proficiency with TCP/IP protocol and networking
- Experience with operating and testing IP radios/modems
- Knowledge of wireless communication systems, radio frequency signal propagation, and digital communication technologies
- Experience with testing embedded radio communication systems
- Familiarity with Linux
- Proficiency with programming languages such as Python or C/C++
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Company Overview
Motorola Solutions creates mission-critical communication solutions and services for public safety and commercial customers. It was founded in 1928, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.motorolasolutions.com.Company H1B Sponsorship
Motorola Solutions has a track record of offering H1B sponsorships, with 41 in 2026, 159 in 2025, 119 in 2024, 146 in 2023, 170 in 2022, 153 in 2021, 155 in 2020. Please note that this does not guarantee sponsorship for this specific role.