Located in New England (preferably in the Boston area), the Assistant Director of Regional Recruitment – New England, under the direction of the Director of Regional Recruitment, serves as the recruitment & territory manger for an assigned region in the US. Represents the University both on and off-campus to prospective students, parents, secondary school counselors and other individuals or organizations involved in the college search and selection process. Develops events in regional territory to attract Loyola University admission candidates. Answer questions and advise prospective students and their families on procedures and requirements for admission. Evaluate applications from regional territory. Maintain liaison externally with college counselors and internally with Loyola academic and administrative offices.
Essential Functions:
Student Recruitment: Develop a strong knowledge of the institution and relevant University procedures, policies, and programs and be able to convey this information effectively to prospective students and their families. Live and recruit in a remote territory with the goal of expanding Loyola’s reach in tertiary markets. Tailor student recruitment strategy to territory environment and culture.
Admission Decisions: Review applications for acceptance and present admission recommendations. Carry out activities within established procedures to facilitate the conversion of applicants to enrolled status. Verify enrollment status, ensure students are eligible for admission (this includes ensuring that students comply with college enrollment policies and procedures), continue follow-up with admitted students for deposit into program.
Pipeline Development: Cultivate relationships with alumni, community college advisors, high school counselors, and other constituencies in the territory to assist with the recruitment process, and connect prospective students with members of the campus community. May participate in special projects aimed at developing new admissions strategy or tools. Develop and implement targeted programing geared toward high school counselors including joint recruitment initiatives with other universities, essay writing workshops, case study programs, and panel presentations.
Student Counsel and Customer Service: Counsel prospective applicants on the admissions process and opportunities at the University. Provide one-on-one admission counseling to applicants by in-person appointments, phone calls and emails. Assist students and families at every stage of the enrollment process, from inquiry through enrollment (application completion, enrollment deposit, housing application, registration, etc.) through targeted use of outgoing contact (via email, telephone, and other communication methods).
On-campus Recruitment Events: Participate in various student visit programs designed to recruit targeted prospective applicants. Collaborate with other departments and offices across campus to support recruitment and admission activities. Assist in the development and delivery of on-campus events and programs for groups and individuals. Ensure that the University is making every effort to attract and enroll an academically-qualified and diverse student population. Evaluate recruitment strategies and recommend ideas for improvement. Develop professional knowledge and skills to increase personal effectiveness.
Online Recruitment Initiatives: Participate in virtual recruitment initiatives including online college fairs, online high school visits, and online interviews. Create and execute online programming including online essay writing workshops, online college application preparation workshops, financial aid workshops, and academic and special interest sessions.
Education and Experience Required:
Bachelor’s degree plus a minimum of three years of experience in college or university admission, student counseling, or customer service experience. Up to 1 year of student work experience in admission, student leadership, or customer service can be accepted. Valid driver’s license required. Master’s degree preferred.
Required Knowledge, Skills and Abilities
Excellent interpersonal, written and verbal communication and presentation skills, and the ability to represent the University effectively to various audiences; ability to cultivate an inclusive, diverse and welcoming environment; ability to treat all people equitably and with a sensitivity and awareness to cultural difference; demonstrate ability to hold others accountable for behavior that is supportive of a community that is diverse and inclusive; demonstrate ability to manage the recruitment and admission processes and leverage data in decision-making. Knowledge database software tools and ability to use these programs to create correspondence, promotional materials and reports. Demonstrate ability to work effectively both independently and as part of a team.
Must live in one of the New England states.
Physical/Environmental Demands:
Travel to remote locations. Must be able to load and transport admission materials, displays and other equipment, weighing up to 25 pounds.
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