Dorman Products is a pioneering global organization that has been providing innovative automotive solutions for over 100 years. They are seeking an Associate Automation & Scheduling Analyst to ensure the reliability and efficiency of enterprise automation processes while supporting production systems and developing technical skills in a collaborative environment.
Responsibilities
- Monitor automated workflows and batch processes to ensure reliable and timely execution
- Investigate job failures, alerts, and performance issues, applying structured troubleshooting techniques
- Perform restarts, validate dependencies, and resolve issues to maintain operational stability
- Identify risks or inefficiencies and proactively recommend improvements
- Analyze recurring issues and contribute to root-cause identification and long-term solutions
- Support the design and refinement of automated workflows to meet business needs
- Collaborate with application teams to understand requirements and ensure successful execution of processes
- Participate in production support, including periodic on-call rotations
- Develop and maintain accurate documentation for job schedules, dependencies, recovery procedures, and operational runbooks
- Enforce naming conventions, scheduling standards, and governance guidelines
- Review existing schedules to identify obsolete jobs, reduce complexity, and improve reliability
- Contribute to the refinement of scheduling standards and operational processes
- Prepare for and facilitate the weekly IT Change Review Board (CRB) meeting
- Capture and maintain audit‑ready evidence of change approvals in accordance with enterprise change management requirements
- Support production deployments across multiple IT applications, coordinating with application and platform teams
- Execute deployment activities, including running pipelines, executing scripts, and performing approved manual steps per documented procedures
- Monitor post‑deployment results and assist with issue resolution related to production changes
- Build a strong foundation in enterprise IT operations and automation concepts
- Learn modern approaches to workload orchestration, event-driven processing, and system integration
- Partner with experienced team members for mentorship and knowledge sharing
- Expand your technical and analytical skillset while contributing to real business outcomes
Skills
- Understanding of IT operations, batch processing, and production support environments
- Exposure to scripting or automation concepts (e.g., shell scripting, basic batch automation)
- Demonstrated experience following and applying operational standards and procedures
- Strong analytical and problem‑solving skills with the ability to work independently during off‑hours shifts
- Familiarity with incident management, root‑cause analysis, and continuous improvement practices
- Clear written and verbal communication skills, including technical documentation
- Bachelor's degree in information systems, Computer Science, or a related field (or equivalent experience)
- 1 - 2 years of relevant experience or strong internship/co-op experience in IT or technology roles
Benefits
- Bonus
- Medical, dental, vision, basic life insurance
- Paid time off (sick/vacation)
- Paid Parental Leave
- Paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date
- 401k retirement plan (with company match and profit-sharing)
- Discounted Employee Stock Purchase Plan
Company Overview
Dorman Products is a supplier of automobile hardware and equipment parts. It was founded in 1918, and is headquartered in Colmar, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://www.dormanproducts.com/.