Ameriprise Financial Services, LLC is a diversified financial services leader with a strong focus on client relationships. They are seeking an Associate Product Owner to join a high-impact agile team to enhance digital profile management and improve client engagement through collaboration with product leaders and cross-functional teams.
Responsibilities
- Partner with a cross-functional agile product team to drive day-to-day execution and deliver against key Profile and Alerts priorities
- Collaborate with the Senior Product Owner to maintain insights on personas, user journeys, product metrics, and outcomes while ensuring compliance standards are met
- Enhance digital profile management, communication preferences, and alert capabilities to improve engagement, usability, and overall customer satisfaction
- Contribute to the development and execution of the digital Profile product strategy, including defining and tracking key performance indicators aligned to business outcomes. Monitor progress and provide regular updates to stakeholders
- Work closely with engineering, UX, and cross-functional teams to translate business and customer needs into clear, prioritized user stories and backlog items
- Identify opportunities to improve outcomes and deepen customer relationships through ongoing analysis of customer needs, and partner with leadership to evolve product strategy accordingly
Skills
- Strong business analysis and project management skills with a high attention to detail
- Experience supporting or partnering with product management on software-based solutions
- Strong written and verbal communication skills, with the ability to clearly articulate ideas and rationale
- Solid understanding of digital technologies, platforms, AI capabilities, and best practices
- Bachelor's degree or equivalent relevant experience
- 1–3+ years of relevant experience in product, digital, or related roles
- Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States
- Experience working in an Agile environment, including participation in core ceremonies (e.g., sprint planning, backlog refinement)
- Strong communication and facilitation skills, with the ability to engage teams, guide discussions, and help resolve conflicts
- Ability to communicate clearly and concisely across both technical and business audiences
Benefits
- Variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role
- Vacation time
- Sick time
- 401(k)
- Health, dental and life insurances
- Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week
Company Overview
At Ameriprise Financial, we have been helping people feel more confident about their financial future for over 130 years. It was founded in 1990, and is headquartered in Vancouver, Washington, USA, with a workforce of 5001-10000 employees. Its website is https://www.kpsinc.net.