This is a remote position.
Hiring a contract Athena IDX Front-End Trainer for a 6 month contract. This is a fully remote position
We are seeking experienced Athena IDX Back-End Trainers to support training initiatives within a healthcare environment. This role will focus on delivering end-user training for back-end revenue cycle functions, ensuring users are confident in system workflows related to billing, claims, and financial operations.
Key Responsibilities:
Deliver instructor-led and virtual training sessions for back-end users on the Athena IDX platform
Train staff on workflows including billing, claims processing, payment posting, adjustments, and accounts receivable follow-up
Customize training materials to align with client workflows and system configurations
Provide hands-on support and guidance to end users during and after training sessions
Collaborate with project teams to understand system updates and training needs
Assist in developing and updating training documentation, job aids, and user guides
Support go-live activities, including at-the-elbow support as needed
Gather feedback from users and stakeholders to improve training effectiveness
Ensure training aligns with revenue cycle best practices and operational goals
Requirements
Required Qualifications:
Experience delivering training on Athena IDX (also known as GE Centricity Business / IDX)
Strong knowledge of back-end revenue cycle workflows such as billing, claims, and accounts receivable
Experience conducting instructor-led and/or virtual training sessions
Excellent communication and presentation skills
Ability to engage and support end users with varying levels of technical proficiency
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