Role Overview
Join the OCC team as an Aviation Operations Coordinator, working shifts alongside the existing Bangkok-based team to provide round-the-clock operational coverage. Coordinate flight handling, manage real-time communication with airports, clients, and ground teams, and solve problems as they arise. Work with a global client base across multiple time zones, handling routine turnarounds to complex contingencies.
What You Will Do
Coordinate ground handling, permits, and airport services for non-scheduled flights, monitor live flight operations, communicate with clients and airport authorities, prepare shift handovers, and deliver diplomatic communication to clients.
Why It Might Be a Fit
Ideal for someone with aviation operations experience who thrives in a fast-paced environment, enjoys solving complex operational challenges, and remains calm under pressure. You'll be trusted to make informed decisions, manage multiple moving parts simultaneously, and proactively identify potential issues before they impact operations.
Requirements
- Minimum 2 years of experience in aviation operations, flight dispatch, ground handling, airline operations control centres (OCC), or similar aviation environments.
- Strong understanding of airport operations and coordination with multiple stakeholders.
- Excellent written and verbal English communication skills.
- Strong documentation and communication skills.
- Proven ability to work effectively under pressure and make sound decisions in time-sensitive situations.
- Strong problem-solving skills with the ability to think proactively rather than simply react to issues as they arise.
- Highly organised with strong attention to detail and the ability to manage multiple priorities simultaneously.
- Comfortable working rotating shifts in a 24/7 operational environment.
- Able to work independently while maintaining strong collaboration with remote team members.
- Professional, calm, and diplomatic when handling operational challenges or communicating difficult updates.
Benefits
- Employer of Record (EOR) arrangement
- Flexible work schedule with rotating shifts
- Opportunity to work with a global client base across multiple time zones
- Professional development opportunities
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