<p>Job Description<br /> This is a remote position.</p> <p>We are seeking a motivated and analytical full-time Remote Business Analyst with at least 4+ years of experience, who also brings hands-on project management exposure. This role is ideal for someone who enjoys problem-solving, gathering requirements, and driving projects from initiation through to successful delivery.</p> <p>You’ll work closely with business and technical stakeholders, ensuring that business needs are accurately translated into effective solutions, while coordinating project activities and timelines to achieve impactful outcomes.</p> <p><strong>Key Responsibilities:</strong></p> <p>Business Analysis</p> <ul> <li>Partner with stakeholders to elicit, document, and prioritise business requirements.</li> <li>Analyse processes, workflows, and systems to identify areas for improvement.</li> <li>Translate business needs into clear functional and technical specifications.</li> <li>Support testing and validation activities by clarifying requirements and expected outcomes.</li> </ul> <p>Project Management</p> <ul> <li>Assist in defining project scope, objectives, and deliverables.</li> <li>Develop and maintain project schedules, tracking progress against milestones.</li> <li>Identify and manage risks, issues, and dependencies to ensure successful delivery.</li> <li>Coordinate resources and facilitate collaboration across teams.</li> <li>Support change management activities to embed new processes and solutions.</li> </ul> <p>Stakeholder Engagement & Reporting</p> <ul> <li>Act as a liaison between business users, technical teams, and project sponsors.</li> <li>Facilitate workshops and meetings to gather insights and validate requirements.</li> <li>Prepare clear project updates, reports, and presentations for stakeholders.</li> <li>Maintain project documentation in line with governance standards.</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>A relevant Bachelor’s degree (e.g., Information Systems, Business, Computer Science, or related field).</li> <li>Project Management or Business Analysis certifications (e.g., CAPM, CBAP, PMI-PBA, or Agile certifications) will be advantageous.</li> <li>4+ years’ experience as a Business Analyst with exposure to end-to-end project delivery.</li> <li>Minimum 2 years of Zoho implementation experience.</li> <li>Strong analytical, problem-solving, and documentation skills.</li> <li>Experience managing small to medium-sized projects or project work streams.</li> <li>Familiarity with project management methodologies (Agile, Waterfall, or hybrid).</li> <li>Proficiency with BA and PM tools (e.g., Zoho CRM, Zoho Projects).</li> <li>Excellent communication, stakeholder management, and organisational skills.</li> <li>Ability to balance both analysis and project coordination responsibilities.</li> </ul> <p><strong>Benefits</strong></p> <ul> <li>Career Growth: Opportunities to develop in both Business Analysis and Project Management career paths.</li> <li>Variety: Exposure to diverse projects across multiple business areas.</li> <li>Supportive Environment: Work within a collaborative team that values mentorship and continuous professional development.</li> <li>Progression: Clear pathways to advance into senior Business Analyst or Project Management roles.</li> <li>Remote, work from home.</li> </ul>