Position Description
Make an impact like never before.
We are seeking a skilled Business Analyst to support a backend engineering team that designs and builds RESTful APIs in a large e-commerce environment supporting our client's customer facing applications. This role partners closely with Product Owners, Engineers, QE, and DevOps to translate business needs into clear, testable requirements that drive scalable, cloud‑containerized and cloud-native services.
We're a close-knit team that has access to global resources. You'll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers.
Growth at CGI is driven by your goals, so if you're looking for an inclusive place where you're empowered to chart your own path, then we'd love to meet you.
This position can be located remotely anywhere in the U.S with the client based in Dallas, Texas. Ad-hoc travel may be required.
Your future duties and responsibilities
• Analyze business and technical requirements and write high‑quality user stories for backend RESTful services
• Define functional and non‑functional requirements, including performance, security, scalability, and observability
• Break down epics into well‑defined, testable stories with clear acceptance criteria including what can be automated for testing.
• Grasp upstream and downstream dependencies and system architecture to sequence work most efficiently
• Review and validate API contracts (OpenAPI/Swagger) to ensure clarity and alignment with business intent
• Support API testing and validation using tools like Postman
• Review logs, analyze and troubleshoot errors
• Participate in Agile ceremonies and support delivery through testing, defect triage, and release readiness
• Collaborate with backend engineers, QE, DevOps, and downstream partners across integrated systems
Required Qualifications To Be Successful In This Role
• Experience as a Business Analyst supporting backend or API‑centric teams
• Hands‑on experience with API testing and ability to understand API contracts is required
• Strong understanding of RESTful API design and integration patterns
• Working familiarity with AWS cloud concepts and services (e.g., API Gateway, Lambda, CloudWatch, IAM)
• Experience working in Agile/Scrum environments
• Strong analytical, documentation, and communication skills
• Curious mindset with ability to use AI tools with increasing efficiency
• Airline domain experience preferred
Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.
Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $79,600.00 - $172,400.00.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation including profit participation program
• Comprehensive medical, dental, and vision benefits
• Basic life and accidental death & dismemberment insurance
• Matching contributions through 401(k) plan, and CGI share purchase plan
• Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service
• 10 paid holidays per year
• At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)
• Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws
• Bereavement leave, ranging from 1 to 7 days per year based on relationship.
• Paid jury duty leave, up to time summoned
• Learning opportunities and tuition assistance
• Wellness and Well-being programs
For more detailed information about our benefits offerings visit Benefits | CGI Careers
Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.
CGI anticipates accepting applications for this position through 2026-05-02.
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