Career & Job Placement Specialist / Case Manager

About The Clover Agency The Clover Agency is a leading career and workforce development consulting firm committed to empowering communities through innovative solutions. We specialize in creating opportunities for public education and non-profit clients to establish robust corporate and community partnerships, fostering the growth and development of underserved communities. Position Overview The Career & Job Placement Specialist / Case Manager is a single, integrated role that combines job placement, career coaching, case management, and group training facilitation for young adults in underserved communities. In this position, you will prepare participants for meaningful employment, connect them to employer networks, and coordinate access to supportive services that promote placement and long-term retention. This role requires a startup mentality, someone ready to dive in, roll up their sleeves, and take on whatever is needed. You will independently manage a participant caseload, facilitate group training sessions using our proprietary technology platform, maintain accurate participant records in CalJOBS, and meet specific performance metrics within designated timeframes. This is a remote position. In-person training delivery is required at locations within Los Angeles and surrounding cities and counties. Key Responsibilities Participant Support & Career Development • Serve as the primary case manager for an assigned caseload, delivering consistent, individualized support throughout each participant’s employment journey • Provide one-on-one coaching on resume development, job readiness, application processes, and interview preparation • Facilitate group training sessions for cohorts of 15–30 participants using The Clover Agency’s technology platform, delivering engaging workshops on job readiness, soft skills, and career development • Support participant onboarding, eligibility screening, and enrollment processes • Assist participants with digital literacy, technology navigation, and accessing online tools and resources • Conduct regular check-ins and progress assessments to monitor advancement and proactively address barriers • Coordinate referrals to supportive services, including transportation assistance, emergency cash aid, work tools, and program fee support • Provide job retention follow-up and ongoing coaching post-placement Employer & Community Engagement • Actively place participants into quality jobs by leveraging existing employer relationships and cultivating new partnerships • Conduct ongoing employer outreach to expand job opportunities aligned with participant skills and career goals • Maintain regular contact with employers to track placement success and gather feedback • Meet or exceed monthly job placement targets and performance metrics • Coordinate with community-based organizations, educational institutions, and service providers to connect participants with resources that remove barriers to employment Program Operations & Data Management Participant Recruitment & Enrollment • Lead the recruitment and selection of program participants to meet grant-required enrollment and participation deliverables • Maintain accurate participant registration and eligibility documentation in CalJOBS to support enrollment tracking and funder reporting CalJOBS & Documentation • Create and maintain participant accounts in CalJOBS, ensuring accurate registration and eligibility documentation • Enter activity codes, case notes, measurable skill gains (MSG), credential attainment, and other required data promptly and accurately • Maintain detailed participant case files in CalJOBS and internal tracking systems, ensuring audit-ready standards at all times • Maintain strict confidentiality and adhere to all data privacy requirements • Generate reports and track outcomes to monitor program effectiveness Performance & Continuous Improvement • Achieve monthly and quarterly targets for job placements, training completion rates, and participant engagement • Analyze performance data to identify trends, gaps, and opportunities for improvement • Support continuous improvement of training content, service delivery, and participant engagement strategies • Flexibly respond to changing program needs and take on additional responsibilities as they arise in a startup environment Qualifications Required • Must be based in Los Angeles County, California • Associate’s or Bachelor’s degree in social work, human services, workforce development, or related field; or equivalent experience • 1–2 years of experience in workforce development, job placement, case management, or related services • Experience facilitating groups or training sessions with 15+ participants • Experience working with diverse populations and urban communities • Demonstrated ability to meet performance metrics and work within tight deadlines • Startup mentality: adaptable, resourceful, and willing to take on diverse responsibilities • Proficiency with Microsoft Office Suite and virtual training platforms • Ability to navigate CRM or case management systems • Strong organizational and record-keeping skills • Excellent communication, interpersonal, and relationship-building skills • Cultural humility and ability to work effectively with diverse communities • Commitment to diversity, equity, and inclusion • Proven ability to anticipate challenges, think proactively, and adapt to changing needs Preferred • Knowledge of CalJOBS or similar case management systems (e.g., Salesforce, Apricot) • Existing employer connections in LA County • Bilingual in Spanish • Experience in performance-driven environments with measurable outcomes • Background in group facilitation, training, or adult education • Understanding of local community-based resources in LA County • Experience supporting youth or young adult populations • Training or certification in Trauma-Informed Care or Motivational Interviewing • Data analytics or reporting skills • Experience working in Google Workspace Benefits • Competitive salary • Medical, dental, and vision benefits • Technology stipend • Paid time off + holidays • Professional development opportunities • Collaborative and inclusive work environment • Opportunity to make a significant impact in a growing organization How to Apply Are you ready to roll up your sleeves and make a real difference? If you bring a startup mentality, thrive in fast-paced environments, and believe that everyone deserves the chance to build a fulfilling career, this role is for you. Join us in empowering individuals, families, and communities through career pathways that strengthen both lives and the economy. Please submit your resume and a cover letter outlining your relevant experience and interest in this position. The Clover Agency is an Equal Opportunity Employer, a drug-free workplace, and complies with applicable ADA regulations Job Type: Full-time Pay: $70,304.00 - $75,000.00 per year Benefits: • Mileage reimbursement • Paid time off • Professional development assistance Work Location: Remote Apply tot his job Apply To this Job