GUAPI is a fast-scaling global premium streetwear brand, with strong traction across the US, Japan, and Europe. Known for bold design, limited drops, and cultural relevance, GUAPI is now entering a critical phase: transitioning from a fast-growing brand into a structured, scalable, and investor-ready company.
Challenges You Will Solve
• Lack of structured processes across operations, CX, and logistics
• Improving systems between Shopify, 3PL, and internal workflows
• Inefficient handling of preorders vs available inventory
• Poor visibility on profitability and SKU-level performance
• High dependency on manual work and team coordination
• Growth initiatives not translating into consistent revenue
• National & International growth to be fully structured
Key Responsibilities1. Operational Structure & Execution
• Build and implement SOPs across all departments (CX, logistics, wholesale, finance)
• Fix operational inefficiencies in:
• Cx quality
• inventory flow
• preorder management
• Ensure daily execution discipline across teams
2. Systems & Process Optimization
• Align and optimize:
• Shopify
• 3PL (Quiet / Stord)
• internal tools (Gorgias, Klaviyo, etc.)
• Reduce manual errors (e.g., fulfillment mistakes, stock mismatches)
• Implement scalable workflows and automation
3. Revenue Execution Support
• Ensure growth initiatives actually translate into:
• revenue
• sell-through
• Align:
• marketing
• wholesale
• inventory strategy
• Support better product drop planning (avoid cannibalization)
4. Team Management & Accountability
• Introduce clear KPIs across all teams
• Manage remote global team
• Hold departments accountable for:
• execution
• performance
• timelines
• Maintain consistent quality across all departments every day.
5. Scaling Infrastructure
• Build the internal structure required to scale from:
• $12M → $30M+ revenue
• Define org structure (who to hire, when, and why)
• Reduce founder dependency in operations
6. Financial & Reporting Readiness
• Work closely with accounting to:
• ensure accurate monthly P&L
• improve inventory-based COGS tracking
• Build investor-ready reporting
• Prepare the company for:
• due diligence
• potential sale or fundraising
Ideal Candidate
• 8–15+ years in operations / COO / Head of Operations roles
• Experience scaling fashion / e-commerce / streetwear brands
• Strong understanding of:
• inventory & supply chain
• DTC + wholesale models
• Proven ability to:
• fix messy operations
• build structure from chaos
• Experience preparing companies for:
• investment or acquisition (big plus)
• Highly execution-focused (not just strategy)
What We Offer
• Competitive compensation (base + performance bonus)
• High ownership and decision-making power
• Direct collaboration with founder & leadership
• Opportunity to structure and scale a global brand
• Potential long-term upside tied to company growth
Pay: From $120,000.00 per year
Work Location: Remote
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