Position Overview
We're growing our remote team and currently seeking enthusiastic, people-focused individuals to join us as Client Engagement Advisor. In this role, you'll be the connection point between clients and their travel planshelping ensure they feel supported, informed, and confident every step of the way.
You'll assist with organizing details, keeping communication clear, and helping clients stay on track as their travel plans come together. This opportunity is perfect for individuals who enjoy building relationships, staying organized, and working independently in a flexible virtual environment.
No prior travel experience is required. Training and ongoing support are provided to help you succeed.
Responsibilities
Build strong connections with clients by understanding their travel interests and expectations
Help organize and manage trip details such as accommodations, transportation, and activities
Keep clients updated on progress, confirmations, and next steps
Review available options and provide guidance using approved systems
Respond to questions and provide support via email, phone, and online messaging tools
Assist with updates or adjustments as plans evolve
Maintain organized records and communication logs within internal platforms
Participate in onboarding and ongoing development sessions
What You'll Receive
Fully remote position with flexible scheduling options
Structured onboarding to set you up for success
Continued access to training and professional development
Use of industry tools and travel coordination platforms
Eligibility for incentive programs and travel-related perks
Opportunities to grow into advanced roles within the team
Requirements
Strong communication and relationship-building skills
Highly organized with attention to detail
Comfortable managing multiple responsibilities independently
Familiar with basic computer systems and online tools
Reliable internet access
Positive, proactive mindset and willingness to learn
Must be at least 18 years old
Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions