Everywhen is a prominent player in the insurance brokerage sector, seeking a Customer Service Representative to join their team. The role involves providing exceptional customer service, supporting Employee Benefit Consultants and clients, and handling administrative duties related to invoicing and claims.
Responsibilities
- Provide great customer service and support to our Employee Benefit Consultants, clients and insurers over the phone and by e-mail
- Be the first point of contact for all client and insurer queries and proactively support with policy renewals and new business
- Support with administration duties such as invoicing, accounts, claims, underwriting
- You will need to enjoy working in a team, we work hard, help and support each other and we’re driven to achieve all our team goals and objectives
Skills
- Office-based customer service experience
- Ability to provide great customer service and support to Employee Benefit Consultants, clients and insurers over the phone and by e-mail
- Ability to be the first point of contact for all client and insurer queries
- Proactive support with policy renewals and new business
- Support with administration duties such as invoicing, accounts, claims, underwriting
- Enjoy working in a team
- Drive to achieve team goals and objectives
Company Overview
Knowing your everyday is protected creates confidence and security. That’s what Everywhen does. It was founded in undefined, and is headquartered in , with a workforce of 1001-5000 employees. Its website is https://everywhen.co.uk/.