ALCOR is a growing tech company that offers an all-in-one-place solution for tech product companies to build their software R&D centers from 0 to 100 developers in LATAM and Eastern Europe.
Our clients: People ai, Grammarly, BigCommerce, Ledger, Sift, and many others.
We are looking for aCountry Managerto become a trusted partner to our international clients — act as their COO, helping them to launch and scale operations from scratch, entering new markets (Eastern Europe & LATAM), and building smooth, scalable processes.
What tasks await you:
- Represent Alcor on the local market— serve as Alcor’s regional ambassador, providing deep insight into the regional IT ecosystem, business culture, and regulations.
- Act as the primary point of contact for clients— cultivate strong, long-term partnerships and proactively identify client needs.
- Lead operational setup — including presenting the location, sourcing top-tier vendors, office setup, procurement, insurance, etc.
- Coordinateonboarding, offboarding, and payment processes for the client’s local team.
- Ensure seamless cross-functional collaboration — work closely with legal, finance, and recruitment teams to deliver WOW-level service.
- Support pre-sale activities:participation in intro calls with prospective clients to represent your region and showcase local expertise.
- Drive business growthby expanding client accounts in your region.
Requirements:
- 3+ years of experience in a client-facing role: Customer Success / Support , Account Manager.
- Deep understanding of the local tech market – including market pros and cons, trends, talent pool, local IT hubs, onboarding, and offboarding procedures.
- Fluent English communication – both verbal and written.
- Strong customer focus with a WOW-service mindset.
- Analytical mindset, proficient in Excel, and confident using data to drive insights and decisions.
- Proactive and adaptable — thrives in a fast-paced, dynamic environment and can independently manage tasks across time zones.
We also offer:
- An exciting, dynamic job with the opportunity to grow and learn.
- Working only with product IT companies that have innovative projects and advanced technologies.
- 20-day paid vacation, 100% paid sick leave.
- Additional days off for special occasions, all national holidays off.
- Compensation of medical insurance.
- Flexible working schedule.
- Remote work.
- IT Kit.
- Professional education, training courses, and conferences (on the basis of work performance).
- A warm atmosphere of young and proactive people, corporate events, and team building.
If you are interested in the position, please send your CV.
We'd love to meet you!
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