Why Join Nestlé Health Science?
Innovation at the Intersection of Nutrition, Science, and Wellness. At Nestlé Health Science we believe that the most powerful health solutions arise when cutting‑edge science meets everyday nutrition. Our portfolio includes iconic brands such as Garden of Life®, Nature’s Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen® and many others. From premium supplements to clinically‑backed medical nutrition, we serve both consumers seeking better everyday health and patients requiring specialized therapeutic nutrition.
Our mission is simple yet ambitious: empower healthier lives for all. To achieve this, we bring together the brightest minds from research, product development, marketing, and sales, fostering a culture where bold ideas are encouraged, diverse perspectives are celebrated, and every employee can make a tangible impact on global health. As a remote‑first organization headquartered in Texas, we give our people the flexibility to work from wherever they are most productive while staying tightly connected to the teams that drive our growth.
Position Overview
We are seeking a dynamic, self‑motivated Customer Development Manager who will own the end‑to‑end sales relationship with one of our most strategic retail partners – HEB. This role is responsible for driving revenue, expanding distribution, and delivering brand‑building initiatives for a suite of high‑growth brands (GOL, Solgar, Vital Proteins, Orgain, Nuun, and more) across the Texas market. The ideal candidate will blend analytical rigor with creative problem‑solving, leveraging Nestlé Health Science’s proprietary systems (TIM, Osprey) and the customer’s own platforms to deliver measurable results.
Key Responsibilities
Strategic Account Management
- Build and nurture high‑value relationships with key decision‑makers at HEB, focusing on category managers, merchandising leads, and regional buyers.
- Develop and execute a multi‑year account growth plan that captures new shelf space, improves All‑Commodity Volume (ACV), and maximizes promotional effectiveness.
- Collaborate cross‑functionally with Nestlé’s Customer Strategy, Finance, and Customer Service teams to align on pricing, trade spend, and service level agreements.
- Maintain an in‑depth understanding of HEB’s go‑to‑market model, category strategies, and seasonal buying cycles.
Execution & Reporting
- Own the full sell‑in process – from product onboarding (UPC creation, item setup) to inventory management and back‑order resolution.
- Present compelling, data‑driven proposals that illustrate shelf positioning, promotional calendars, and pricing tiers to secure distribution and promotional commitments.
- Partner with agencies and internal trade teams to input accurate data into TIM and Osprey, manage trade fund allocations, and forecast sales with a focus on ROI.
- Produce monthly performance dashboards, highlighting key metrics (sell‑through, gross margin, P&L impact) and actionable insights for senior leadership.
Growth Initiatives & Innovation
- Identify emerging growth opportunities – such as new product launches, private‑label collaborations, and omni‑channel retail tactics.
- Translate consumer insights and syndicated data into strategic recommendations that drive market share and profitability.
- Lead joint business planning sessions with HEB to co‑create initiatives that resonate with target shoppers (e.g., health‑focused end‑caps, experiential demos, digital coupon programs).
- Champion best practices in trade execution, ensuring compliance with Nestlé’s brand standards and HEB’s retail policies.
Essential Qualifications
- Minimum 5 years of proven experience managing large, national grocery or mass‑retail accounts, preferably within the consumer‑goods, vitamins, or supplements sector.
- Demonstrated success in meeting or exceeding sales targets through strategic account planning, trade spend optimization, and new‑product introductions.
- Strong analytical mindset; comfortable working with syndicated data (Nielsen, IRI) to derive pricing, promotional, and assortment strategies.
- Proficiency with trade management platforms (TIM, Osprey, or similar) and advanced MS Office skills, especially Excel modeling and PowerPoint storytelling.
- Excellent communication and presentation abilities; capable of influencing senior stakeholders both internally and at the customer organization.
- Self‑starter attitude with the ability to thrive in a remote environment, managing multiple priorities and deadlines with minimal supervision.
- Bachelor’s degree in Business, Marketing, Life Sciences, or a related field is preferred (not mandatory if extensive relevant experience is demonstrated).
Preferred Qualifications & Skills
- Experience selling health‑science or medical‑nutrition products to grocery chains, showcasing an understanding of both consumer and patient markets.
- Project management certification or demonstrated ability to lead cross‑functional initiatives in fast‑paced settings.
- Fluency in data visualization tools (Power BI, Tableau) to translate complex datasets into clear, actionable insights.
- Knowledge of regulatory considerations affecting nutrition labeling, health claims, and retail compliance.
- Multilingual abilities (Spanish or other languages) that enhance communication with diverse retail partners across Texas.
Core Competencies & Behaviors
- Strategic Thinking: Anticipates market trends and aligns account plans with broader corporate objectives.
- Collaboration: Works seamlessly with internal teams (R&D, Marketing, Finance) to deliver integrated solutions.
- Customer‑Centricity: Prioritizes the shopper’s needs, translating them into mutually beneficial retail initiatives.
- Results‑Orientation: Sets clear goals, tracks performance, and iterates quickly to drive continuous improvement.
- Adaptability: Thrives in a dynamic environment, welcoming change and leveraging it for competitive advantage.
- Integrity & Ethics: Upholds Nestlé’s high standards of honesty, transparency, and social responsibility.
Compensation, Benefits & Perks
Nestlé Health Science offers a market‑competitive salary package complemented by performance‑based incentives tied directly to account growth and profitability. In addition to base pay, you will enjoy:
- Comprehensive health, dental, and vision coverage for you and eligible dependents.
- 401(k) retirement plan with company matching contributions.
- Generous paid time off (vacation, sick leave, and holidays) to support work‑life balance.
- Remote‑work stipend covering home office setup, high‑speed internet, and ergonomic equipment.
- Professional development budget for conferences, certifications, or continued education.
- Employee assistance program (EAP) providing confidential counseling and wellness resources.
- Wellness initiatives such as virtual fitness classes, nutrition coaching, and mindfulness workshops.
Career Growth & Development Opportunities
At Nestlé Health Science, your career trajectory is limited only by your ambition. As a Customer Development Manager you will have access to a clear development pathway:
- Mentorship Programs: Pairing with senior account leaders to accelerate skill acquisition and strategic thinking.
- Leadership Rotations: Opportunities to gain experience in product marketing, supply chain, or global sales functions.
- Global Exposure: Collaborative projects with colleagues across North America, Europe, and Asia, expanding your cultural competence.
- Internal Mobility: Seamless transition to roles such as Regional Sales Director, Category Manager, or Business Development Lead based on performance.
Work Environment & Company Culture
Our culture is built on four pillars: Curiosity, Collaboration, Courage, and Care. We foster an inclusive environment where every voice is heard, and innovative ideas are celebrated. While you will be based remotely in Texas, you will be part of a vibrant, globally‑connected community that values:
- Regular virtual team‑building events and quarterly in‑person “summits” to strengthen relationships.
- Transparent communication channels, ensuring you have visibility into corporate strategy and performance.
- Recognition programs that celebrate wins – big and small – through awards, spot bonuses, and peer acknowledgements.
- A commitment to sustainability and social responsibility, with initiatives ranging from waste reduction to community nutrition education.
How to Apply
Ready to Shape the Future of Health & Nutrition?
If you are excited by the prospect of driving growth for iconic health‑science brands, building lasting partnerships with a market‑leading retailer, and advancing your career in a purpose‑driven organization, we want to hear from you.
Click the link below to submit your résumé, cover letter, and any supporting materials that showcase your achievements. Our recruiting team reviews applications on a rolling basis, so early submission is encouraged.
Apply Now – Unlock Your Potential at Nestlé Health Science
Closing Statement
Joining Nestlé Health Science means becoming part of a global leader dedicated to improving health outcomes through science‑backed nutrition. As a Remote Customer Development Manager in Texas, you will have the autonomy to innovate, the resources to succeed, and a supportive community that celebrates your contributions. Take the next step in your professional journey – apply today and help us reimagine a healthier tomorrow.
Apply Now