Job Overview
We are seeking a motivated and professional Debt Collector to contact clients with outstanding balances and negotiate repayment arrangements.
Key Responsibilities
Contact debtors via phone, email, and SMS to collect outstanding payments
Negotiate realistic payment arrangements with clients
Update debtor accounts accurately in the collections system
Follow up on payment promises and escalate non-responsive accounts
Comply with the National Credit Act and ethical debt collection practices
Prepare daily and weekly collections reports for management
Maintain a professional and respectful approach in all debtor interactions
Qualifications and Experience
1+ year of experience in debt collection or credit control
Knowledge of the National Credit Act and debt collection regulations
Confident and persuasive communicator with strong negotiation skills
Ability to handle difficult conversations professionally
Proficiency in collections or CRM software
Target-driven with a track record of meeting collection goals
Reliable home office setup with stable internet and a headset
Matric certificate required
Salary: R16,000/month + incentives | 100% Remote