Departmental Analyst 9-P11

The North Carolina Department of Agriculture and Consumer Services is seeking a Department Analyst to work in public service within the Office of Insurance Licensing, Investigations, and Audits. This role involves ensuring compliance with the Michigan Pre-Licensing and Continuing Education Program, overseeing education providers, and managing the approval and renewal processes for courses and providers.

Responsibilities

• Ensuring compliance with the Michigan Pre-Licensing (PE) and Continuing Education (CE) Program within the Insurance Licensing Section
• Overseeing the activities of Education Providers (PE and CE) and guiding the education-related functions of the third-party vendor contracted to develop and administer licensure examinations
• Providing training, oversight, and direction to ensure effective and compliant program administration
• Ensuring that provider and course approval requirements are met and verifying the completion of annual education audits
• Managing the annual renewal process for CE providers and the biannual renewal of CE courses
• Monitoring the DIFS Education Roster Entry System (DERES) used by education providers to submit course completion data
• Ensuring that all Licensing web pages related to the education program remain accurate and up to date
• Reviewing and approving PE and CE waiver requests and processing Education Instructor applications

Skills

• Possession of a bachelor's degree in any major
• Departmental Analyst 9: No specific type or amount of experience required
• Departmental Analyst 10: One year of professional experience
• Departmental Analyst P11: Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service
• The drive to serve the people of the State of Michigan and make a difference in an important role that supports Michigan individuals and businesses
• The desire to travel to diverse work locations for examinations, training opportunities, and conferences
• The ability to thrive in a dynamic, collaborative, and high-tech environment while demonstrating sound professional judgement and decision-making
• A curious and analytical mind capable of analyzing complex statutes, policy forms, and converting this information into an easy to understand, consumer friendly format
• The ability to communicate clearly, concisely, and effectively both orally and in writing
• The desire to work closely with colleagues and management to solve problems
• The ability to work well both independently and within a team

Benefits

• This position provides competitive pay, retirement, health, vision, and dental benefits.
• DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses.
• The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children.
• The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000).
• The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working.
• The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement.
• The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account.
• The state will also match up to 5% of your pay if you contribute to your 401(k) account.
• Your contributions vest immediately, and the state’s contributions fully vest after just 4 years.
• Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used.
• Eligible employees also receive an additional day each year for community service or school functions.
• Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child.
• Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
• Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases.
• Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
• Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay.
• Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
• The state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
• Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.
• Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
• Programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
• Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

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