Responsibilities
Important Requirement: configured HVAC analytics and built digital twin models of HVAC equipment in the past.Core Responsibilities· Ensuring clients and partners are delivered and supported with the highest quality fault detectionand diagnostics product.· Collaboratively completing onboarding projects and communicating timelines and milestones to ensure analytics fulfills its role in a timely manner at a high level of quality.· Conducting onboarding activities such as installing Data Collection Services, Discovery of data andorganize for Digital Building Engineers.· Help to troubleshoot Diagnostics to perform automated fault detection on customer’s HVACequipment.· Take request to review the findings and validate the results reported by the software.· Train and engage customer and partner users specific to the Data Transfer Service, Data connectivity, and related networking issues.
Qualifications
· Confident, self-motivated, and comfortable quickly grasping new technologies· Comfortable communicating with customer and partners· Mechanical Engineering or related technical degree or 5 - 6 years related industry experience· 1 - 2 years hands on experience in HVAC, controls, or fault detection and diagnostics· Exposure to BAS protocols such as BACnet, Haystack, oBIX and Modbus· Exposure to BAS networking principals· Excellent verbal and written communication· Ideally, exposure to automated ongoing commissioning, fault detection and diagnostics,performance measurement and verification· Ideally, exposure to with meta data applications such as use of tags and standards, e.g., Project Haystack
The Ideal Candidate· Has a bachelor’s in mechanical engineering (or a related technical degree) and an interest in building systems or has significant field experience in a controls or services company serving the buildings industry.
· Has a certificate or equivalent experience in basic networking or computer fundamentals (must be familiar with firewall, server, basic networking commands)· Learns technical and engineering solutions quickly and thoroughly and strives to improve upon them.· Can communicate technical information effectively to customers over the phone and through emails.· Can effectively manage multiple projects, in multiple countries, at the same time.· Is thorough and analytical with good attention to detail.· Can creatively help streamline processes and find efficiencies for executing complex technical tasks.· Can effectively conceive of and communicate product development ideas to company leadership and the product development teams.· Is comfortable working in an environment where work processes are still being established and constantly being refined.
· Is motivated about changing the built environment with a new generation of tools, technologies, and business models.· Would like to work in a close knit, passionate environment where communication is key, and the learning experience is invaluable.
Required Skills
HVAC, Build Automation System, Schneider BMS, Fault Detection and Diagnostics
Years of Experience Needed
3
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