Digital Product Owner

Motorpoint is the UK’s leading omnichannel car retailer of nearly new cars. As a Digital Product Owner, you will shape and improve the customer experience across Motorpoint’s digital platforms by managing the product lifecycle, prioritizing backlogs, and analyzing product performance.

Responsibilities

• Write clear, concise, and testable user stories and acceptance criteria within Azure DevOps
• Refine user stories with the support of the Principal Product Owner, developers, QA, and UX
• Help maintain, organise, and prioritise the product backlog in alignment with business goals
• Participate in sprint ceremonies including daily stand-ups, backlog refinement, sprint planning, and retrospectives
• Analyse the performance of existing website features using analytics and user behaviour insights
• Identify areas of improvement across the user journey, proposing data‑backed solutions
• Support ongoing experiments and A/B tests, gathering learnings to inform future iterations
• Work closely with stakeholders across Motorpoint's retail stores, Marketing, Operations, Customer Care, Sales and Data to gather and understand business requirements
• Translate stakeholder needs into actionable product requirements and prioritised work items
• Communicate updates, progress, and decisions clearly and transparently
• Collaborate with the likes of Engineering, Design, SEO, CRM, and wider digital teams to support smooth delivery
• Help surface risks, dependencies, and delivery issues, working with the Principal Product Owner to resolve them
• Support testing efforts, including user acceptance testing (UAT), to confirm solutions meet defined requirements

Skills

• Experience contributing to the delivery or improvement of digital customer journeys across web or mobile
• Understanding of how digital solutions meet user needs and business outcomes, and ability to articulate trade‑offs clearly
• Experience working with UX, design, and engineering teams to shape and refine digital features
• Excellent written communication skills with the ability to produce well‑structured user stories
• Strong analytical and problem‑solving skills
• Ability to gather, interpret, and act on data
• Comfortable collaborating with cross‑functional teams
• Highly organised, with good attention to detail
• A proactive, inquisitive mindset with a desire to learn product management best practices
• Familiarity with digital discovery and delivery practices, such as problem definition, hypothesis‑led thinking, or iterative improvement
• Ability to translate customer and business needs into clear digital requirements for delivery teams
• Experience using Azure DevOps or similar tools (Jira, Trello)
• Understanding of Agile methodologies (Scrum or Kanban)
• Familiarity with analytics tools such as Google Analytics, Contentsquare, or similar
• Awareness of digital best practices such as usability, accessibility, or performance considerations
• Exposure to conversion optimisation, experimentation, or A/B testing

Benefits

• Guided mentorship and development from the Principal Product Owner.
• Hands‑on experience contributing to large‑scale website improvements.
• A collaborative, supportive digital team focused on improving the customer experience.
• Paid time off every month to do something that makes you happy
• 31 days' holiday plus days off for your birthday, getting married, or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)

Company Overview