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About you
The Director, Workplace Strategy & Occupancy Planning, is responsible for leading the delivery of data-driven workplace strategy and occupancy planning services for a global corporate client. This role serves as the central day-to-day leader for workplace planning initiatives, feasibility studies, S&OP portfolio analysis, and strategic space requests, ensuring every recommendation is grounded in quantitative analysis, business requirements, and organizational objectives.
Operating in a player-coach model, this leader oversees the activities of a team of workplace strategists and space & occupancy planners while remaining actively engaged in project delivery, including complex analyses, executive presentations, data collection, scenario development, and strategic forecasting. The Director establishes priorities across a diverse portfolio of projects, balances resources against contractual commitments, and partners closely with other partner groups like Portfolio Strategy, Transactions, Project Management, Workplace Operations, and client leadership to deliver integrated workplace solutions.
Success in this role requires exceptional analytical capability, executive presence, and strong people leadership, with the ability to seamlessly balance hands-on execution and team leadership. The ideal candidate excels at transforming complex workplace data and business requirements into actionable insights, strategic recommendations, and high-quality deliverables while guiding a team through projects ranging from day-to-day requests to complex global initiatives.
In this role, you will…
Lead the delivery of workplace strategy, occupancy planning, and feasibility studies for a global client, developing evidence-based recommendations that align workplace solutions with business objectives, operational needs, and organizational priorities.
Operate in a player-coach model by leading, producing, reviewing, and continuously improving the team's work. Actively contribute to analyses, planning studies, presentations, dashboards, and client deliverables while coaching and directing team members and ensuring a consistently high standard of quality.
Serve as the central intake lead for workplace planning initiatives, evaluating requests, defining project approaches, prioritizing work, assigning resources, and balancing workload against contractual commitments, service levels, and evolving business priorities.
Provide day-to-day program leadership by overseeing multiple concurrent workplace initiatives, proactively managing priorities, timelines, deliverables, risks, and resource needs while remaining actively involved throughout project execution.
Partner with the client, business leaders, and other stakeholders to facilitate workshops, interviews, planning sessions, occupancy evaluations, and other qualitative and quantitative discovery efforts that validate business requirements and inform workplace solutions.
Lead and actively participate in the collection, validation, reconciliation, auditing, and analysis of workplace, occupancy, utilization, and business data, ensuring recommendations are supported by accurate, reliable, and defensible information.
Develop, review, and refine workplace planning scenarios, feasibility studies, utilization analyses, capacity models, adjacency studies, block plans, test fits, business cases, and strategic recommendations that support informed business decisions.
Develop, monitor, and audit complex quantitative and qualitative data into executive-ready dashboards, reports, presentations, and compelling narratives that clearly communicate insights, opportunities, risks, and recommended actions.
Establish, maintain, and continuously improve planning methodologies, reporting frameworks, dashboards, analytical models, and standardized processes that improve consistency, scalability, and decision-making across the workplace planning program.
Establish and execute data stewardship practices by auditing, validating, reconciling, and maintaining workplace, occupancy, and spatial data across IWMS platforms and related planning systems. Ensure data integrity through rigorous quality control, standardized processes, and ongoing review of planning outputs.
Work alongside the planning team to review, challenge, and elevate the quality of analyses, planning scenarios, reporting, and client deliverables, ensuring recommendations are insightful, actionable, and aligned with client objectives and workplace planning standards.
Oversee the development and maintenance of planning documentation, including occupancy & adjacency plans, scenario models, AutoCAD drawings, test fits, planning databases, dashboards, and reporting deliverables while ensuring accuracy, consistency, and adherence to established service level agreements.
Present analyses, planning recommendations, and strategic insights to stakeholders ranging from functional teams to executive leadership, using data-driven storytelling and strong executive presence to influence decision-making and build consensus.
Collaborate with account leadership and multidisciplinary project teams to integrate workplace planning activities with broader workplace strategy, design, project implementation, and change initiatives, ensuring seamless client delivery.
Monitor program performance through key performance indicators, project tracking, workload planning, resource utilization, and recurring business reviews, proactively identifying risks, recommending corrective actions, and driving continuous improvement.
Coach, mentor, and develop workplace strategists and planners through hands-on collaboration, technical guidance, quality reviews, and ongoing professional development, fostering a culture of analytical excellence, accountability, and continuous learning.
Continuously evaluate emerging workplace trends, planning technologies, IWMS capabilities, workplace analytics tools, and data visualization platforms to enhance service delivery, strengthen planning capabilities, and improve client outcomes.
What success looks like
Bachelor’s degree required in Architecture, Interior Design, Workplace Strategy, Corporate Real Estate, Planning, Business, Analytics, or a related field.
Minimum of 5 years of progressive experience in workplace strategy, occupancy planning, workplace consulting, corporate real estate, workplace analytics, or a related discipline, including experience leading complex client engagements and teams.
Demonstrated experience leading workplace strategy, occupancy planning, feasibility studies, workplace analytics, and business case development within complex corporate environments.
Proven experience operating in a player-coach environment, successfully balancing hands-on execution with team leadership, coaching, quality assurance, and program oversight.
Experience leading teams, managing resources, and prioritizing multiple concurrent initiatives while maintaining exceptional client service and delivery quality.
Strong consulting, facilitation, and stakeholder engagement skills, with the ability to lead workshops, interviews, business requirement gathering sessions, and executive presentations.
Advanced analytical, critical thinking, and problem-solving skills with the ability to collect, validate, reconcile, analyze, and synthesize quantitative and qualitative data into actionable business insights and strategic recommendations.
Demonstrated experience developing dashboards, reporting frameworks, analytical models, and executive-ready presentations that communicate complex information clearly and effectively.
Strong understanding of workplace planning, occupancy planning, utilization analysis, scenario development, spatial data management, IWMS platforms, and workplace planning methodologies.
Process-oriented and self-motivated, with demonstrated experience establishing standardized processes, data governance practices, quality assurance procedures, and continuous improvement initiatives.
Exceptional written, verbal, presentation, and executive communication skills, with the ability to influence stakeholders at all organizational levels through data-driven storytelling and evidence-based recommendations.
Strong organizational skills with the ability to manage multiple priorities, adapt to changing business needs, and deliver results within a fast-paced, matrixed consulting environment.
Familiarity with architectural drawings, workplace planning concepts, furniture systems, and workplace design principles; experience supporting design reviews, test fits, and workplace planning initiatives is preferred.
Expertise in operating IWMS platforms (e.g., Archibus, Serraview, Manhattan, IBM TRIRIGA, or similar), with experience in workplace data governance, reporting, and spatial data management.
Experience partnering effectively across multidisciplinary teams, including Workplace Strategy, Project Management, Design, Change Management, Workplace Experience, and Client Relationship Management.
Change Management experience, including workplace transformation and organizational change initiatives, is preferred.
Demonstrated ability to build trusted client relationships, influence strategic decision-making, and communicate effectively with stakeholders ranging from individual contributors to executive leadership
Benefits
Employees (and their families) are provided options for employer subsidized medical benefits including RX, dental, vision as well as employer paid basic life/AD&D insurance and short-term/long-term disability. Employees are able to enroll in our company’s 401k plan, which includes an employer match. Employees will also receive 10 days of sick leave and a minimum of 15-days vacation annually. Certain senior-level roles are eligible for unlimited time off. Employees will also enjoy 10 paid holidays plus two personal flex days throughout the calendar year. Twelve weeks (for birth parents) and 4 weeks (for non-birth parents, including adoptive/foster parents) of paid parental leave will also be available for use after successful completion of 90 days of employment. Individuals may be eligible for different or additional benefits under applicable state law.
Bonus
This position is eligible for an annual bonus, based on company and individual performance.
For Salary Roles
Approximate Salary Range for Role: $109,850 to $140,000
Area/Location Specific: WFH Georgia, WFH Texas or WFH Florida
Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Make your next move an expert one and join us as we lead the industry into the future.
Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
Applications will be accepted on an ongoing basis.
Direct applicants only please, no agencies.
Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [email protected] for assistance.
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