LoanCare is a leading full-service mortgage loan subservicer dedicated to serving banks, credit unions, and homeowners. The Document Management Mail & Scanning Clerk will support mail operations and document processing within the loan servicing department, ensuring compliance with document retention standards and handling various mail types.
Responsibilities
- Handle and process incoming and outgoing mail, including U.S. Mail, UPS, FedEx, Priority Mail, and Certified Mail
- Prepare and generate shipping labels for various delivery services
- Organize, prepare, and scan files and documents related to loan servicing
- Upload scanned documents to designated network locations for secure storage
- Maintain comprehensive knowledge of document types and retention schedules to ensure compliance and accuracy
- All other duties as assigned
Skills
- High School Diploma or equivalent
- Basic familiarity with Microsoft Office, including Outlook, Excel, and Word
- Strong organizational abilities with a proven track record of meeting daily, weekly, and monthly deadlines
- Self-motivated and capable of working independently with minimal supervision
- Collaborative team player skilled in working with peers, managers, and customers to achieve shared objectives
- Highly adaptable to changing workloads and evolving processes
- Effective written communication skills for clear and professional correspondence
Benefits
- Optional medical, dental, vision, life, and disability insurance
- Paid holidays, vacation, and sick leave
- Matching 401(k) plan and employee stock purchase plan
- Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
- Programs that celebrate achievements and milestones
- Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
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