Cincinnati Children's Hospital Medical Center is dedicated to improving children's health and is seeking an EMR Analyst I specializing in Epic training for Patient Access/Grand Central. This role involves designing, delivering, and optimizing Epic education programs for clinical and administrative staff to enhance patient care and operational efficiency.
Responsibilities
- Take ownership of tasks with sense of urgency and drive them to completion
- Take initiative and suggest what needs to be done
- Communicate to supervisor regarding overall issues and roadblocks
- Work with cross functional teams
- Attend and participate in design and leadership team meetings for the various clinical applications deployed throughout the hospital
- Consult with end users to ensure that clinical system applications and accompanying training programs and materials support global and unique patient care delivery processes
- Maintain currency in the field by participating in educational opportunities provided by vendor and other customer connections
- Participate in instructional sessions
- Use knowledge to improve skills
- Develop and maintain positive relationships, both internal and external to CCHMC
- Demonstrate teamwork
- Work well with others and fosters a positive team environment
- Prepare oral and written presentations
- Serve as a resource for application projects and enhancements
- Effective time management and prioritization of assigned tasks
- Ability to scope and estimate work effort for small projects
- Accurate and timely communication of status
- Effectively collaborate across teams
- Provide technical support and problem resolution for known issues
- Develop troubleshooting skills
- Develop critical thinking skills to enable working through details of a problem to reach a positive solution
- Escalate unresolved issues with urgency
- Support a user base through clinical system training and the creation and curation of education and training materials
- Participate in on-call support rotation and learn basic support processes
- Interact with all levels of staff throughout the Medical Center in a collaborative manner
- Strong sense of personal accountability
- Model outstanding customer service behavior, including timely and effective follow-up with customers
- Always maintain CCHMC's service standards of being Courteous, Attentive, Respectful and Enthusiastic team members, and Safe (CARES)
Skills
- Bachelor degree or equivalent combination of education and experience
- No experience required
- EPIC certification
- Prior eLearning creation experience
- Experience in Community Health practices
- Bachelor's degree in nursing, respiratory therapy, or a related clinical field
- 3 years of experience developing and implementing training strategies focused on clinical information systems, including classroom training and content creation
- Strong project management skills
Company Overview
Cincinnati Children’s, a nonprofit academic medical center established in 1883, offers services from well-child care to treatment for the most rare and complex conditions. It was founded in 1883, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 10001+ employees. Its website is http://cincinnatichildrens.org.Company H1B Sponsorship
Cincinnati Children's has a track record of offering H1B sponsorships, with 27 in 2026, 132 in 2025, 109 in 2024, 131 in 2023, 124 in 2022, 98 in 2021, 68 in 2020. Please note that this does not guarantee sponsorship for this specific role.