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Posted May 25, 2026

Encounter Data Manager – Facets

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Job Description: • lead end-to-end encounter submission processes, ensuring compliance with CMS and state Medicaid guidelines • monitor, analyze, and resolve encounter submission errors using automated workflows and root cause analysis • ensure accuracy, completeness, and timeliness of encounter data submissions to maximize acceptance rates and minimize rejections • configure and validate Facets components across claims, benefits, pricing, and rules to ensure proper adjudication outcomes • align encounter data processes with claims adjudication logic, 837/835 transaction flows, and EDI processing • troubleshoot configuration and data issues impacting claims processing, encounters, and regulatory submissions • validate and reconcile data across multiple systems to ensure accurate encounter submissions and minimize financial risk • identify data gaps, mismatches, or revenue leakage risks related to Medicare Advantage and Medicaid • implement improvements to increase encounter acceptance rates and reduce resubmissions • support testing cycles (UAT, regression, validation) for new configurations or system enhancements Requirements: • 5+ years of healthcare payer experience (Medicare and Medicaid) • 5+ years of hands-on experience with Facets (TriZetto) and EDM across claims and configuration modules • strong experience with: 837/835 transactions and EDI processing • encounter data submissions and reconciliation • working knowledge of claims payment systems • claims adjudication processes • experience working in consulting or client-facing environments • ability to communicate with technical and non-technical staff Benefits: • medical, dental, and vision coverage to employees and dependents • a 401(k) plan with a generous employer match • an employee stock purchase plan • a generous Paid Time Off policy • paid parental leave and adoption assistance • wellness program supporting employee total well-being Apply tot his job Apply To this Job