A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role
Flawless launch of new project
Effective process quality control
Fast-response for customer 0km complain
Drive continuous improvement for COPQ
Drive continuous improvement for customer satisfaction
What You Will Do
Responsible for people management of project QEs, IPQC and OQC.
Responsible for leading internal PSO document review and iPSO audit.
Responsible for initiating safe launch activities and monitor the execution performance
Responsible for collecting and submitting PPAP documents.
Responsible for delivering quality training and providing quality support to the project team.
Responsible for participating in failures analysis and quality issue investigation.
Responsible for monitoring manufacturing process.
Existing SOP project quality control maintenance.
Continuous improvement activities to improve COPQ
Train and coach quality engineers
Compliance to IATF16949 and customer requirements.
Compliance to Harman BMS
Report weekly, monthly, quarterly on external and internal Key Performance Index, quality status.
Responsible for fast-response of customer 0km complaint
Responsible for root-cause for customer 0km complaint
Responsible for action effectiveness for customer 0km complaint
Other additional tasks assigned by his/her supervisor.
What You Need to Be Successful
Bachelor's degree or equivalent, preferably in electrical engineering
10 years quality working experience in automotive/audio/electronics industries, including 3 years as a management position.
Must have a very good skills and experience about problem solving.
Have a thorough understanding of statistical methods, APQP, PPAP, FMEA, and automotive quality management systems.
Active participation in ISO/TS 16949 assessments.
Experience obtained working in automotive industry.
Quality related experience is highly desirable Direct experience with handling the customer complains.
Good presentation skill and communication skill.
Proficient in both oral and written English is a MUST
Bonus Points if You Have
Bachelor or above in Electrical enginering
Quality related working experience in OEM
Experince about handling customer complains for multiple OEMs
What Makes You Eligible
Must be a self-starter as a team player.
Must have a command of documenting, and analytical skills.
Must be fluent in speaking and written Mandarin as well as skils with written and speaking English.
Good communication capability and team cooperation spirit.
Capable of operating related and porfessional software,Excel PowerPoint etc.
This position requires the use of a HARMAN or customer-owned vehicle. As such, any offer of employment will be contingent upon having a clean driving record, which will be evaluated and determined in HARMAN’s sole discretion, no more than four (4) active points for moving violations (issued by any motor vehicle agency), and no references to operating a vehicle under the influence of controlled substances within the last 10 years.
What We Offer
Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition reimbursement
“Be Brilliant” employee recognition and rewards program
An inclusive and diverse work environment that fosters and encourages professional and personal development
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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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