<p><strong>About the job</strong></p> <p><strong>Job Overview</strong></p> <p>We are seeking a highly organised and proactive Executive Assistant to provide operational and administrative support within an international recruitment environment. This role is ideal for someone who has previously worked in or alongside a recruitment business and understands the fast pace of the industry. You will be responsible for building systems, managing communications, and ensuring smooth operations across global markets. If you are detail-oriented, solutions-driven, and able to anticipate needs before they arise, this is an excellent opportunity to contribute to the growth of a dynamic international agency.</p> <p><strong>Key Responsibilities</strong></p> <p>Manage company inboxes, responding to client and candidate enquiries using professional templates (with improvements where needed).<br /> Oversee WhatsApp communications by managing VIP and general channels, ensuring all messages are responded to in a timely and professional manner.<br /> Support client onboarding by creating and maintaining systems for contracts, brochures, and terms of business.<br /> Ensure compliance by collecting, updating, and tracking candidate documentation, preparing complete bundles for client submissions.<br /> Implement and oversee project management tools to streamline workflows and reduce manual delegation.<br /> Assist with brand consistency by reviewing and updating company documents, brochures, templates, and social assets.<br /> Maintain accurate CRM records and support operational reporting.<br /> Organise the director’s calendar, schedule Zoom meetings, and manage appointments across time zones.<br /> Manage professional inboxes across LinkedIn, Facebook Messenger, and Instagram.<br /> Support financial administration, including basic bookkeeping and invoicing.<br /> Provide ad hoc support and take ownership of operational improvements to keep the business running efficiently.</p> <p><strong>Requirements</strong></p> <p>Qualifications and Experience</p> <p>Previous experience as an Executive Assistant, Operations Coordinator, or similar role.<br /> International exposure and ability to operate across multiple markets and time zones.<br /> Experience within a recruitment business or supporting a recruitment team is highly desirable.<br /> Strong organisational and project management skills with a proactive mindset.<br /> Excellent communication skills and confidence handling client and candidate communications.<br /> Proficiency with Microsoft Office, Google Workspace, and CRM systems.<br /> Reliable internet connection and laptop essential.</p>