At arenaflex, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. As a global technology and services leader, we're solution-focused, tech-powered, and intelligence-fueled. Our Concentrix Technical Products and Services team is the driving force behind arenaflex's transformation, data, and technology services, integrating world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences.
**Join Our Team of Game-Changers**
We're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. As a Customer Engineer at arenaflex, you'll collaborate directly with customer teams to provide expert advisory services across a range of technologies, leveraging structured intellectual property (MIP) engagements to establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.
**Key Responsibilities**
As an Experienced Active Directory Security Customer Engineer, you'll be responsible for:
* Collaborating with customer teams to provide expert advisory services across a range of technologies, including Active Directory Domain Services, design and architecture, multi-domain forest design concepts, forest trust planning, and more.
* Establishing trusted advisor relationships with customers and guiding them towards achieving a healthy and secure state.
* Developing and delivering customized solutions to meet the unique needs of each customer.
* Providing expert-level support and guidance on Active Directory security, including design, implementation, and troubleshooting.
* Staying up-to-date with the latest technologies and trends in Active Directory security and sharing knowledge with the team.
**Essential Qualifications**
To be successful in this role, you'll need:
* Deep knowledge (300 – 400 level) in the following technology areas:
+ Active Directory Domain Services
+ Design and architecture
+ Multi-domain forest design concepts
+ Forest trust planning
+ Domain Controller capacity planning
+ FSMO role placement
+ OU Topology design
+ Knowledge of Active Directory site topology design
+ Group Policy strategy and best practice
+ Privilege account best practices Tier model
+ Delegation of permissions strategy
+ Group management best practice
+ Integration of third-party LDAP applications
+ RODC (Read-Only Domain Controller) deployment and management
+ Basic PowerShell scripting for automation and configuration management
+ Entra Connect and synchronization
* Relevant certifications, such as Microsoft Certified Systems Engineer (MCSE) or equivalent, Microsoft Certified Trainer or equivalent, or Certified Information Systems Security Practitioner (CISSP) or equivalent.
**Preferred Qualifications**
While not required, the following skills and certifications are highly desirable:
* Entra ID
* RBAC
* Authentication Models
* Cloud Auth (PTA/PHS)
* Federation
* Device Management
* Hybrid Join
* AADJ
* Entra ID Connect
* Syncing Active Directories Identities
* Entra Password Protection
* Entra ID P2 Features
* Entra Private Access
* Entra Global Access
* Entra ID Governance
* Entra ID Protection
* Entra Verified ID
* Conditional Access
* Self-service Password Reset (SSPR)
* Privileged Identity Management
* ADFS
* Active Directory Certification Services
* Azure services
* Azure Monitor
* Azure Sentinel
* Defender for Endpoint
* Active Directory Security
* Remediation of security assessment findings
* Tuning audit policy
* Event forwarding
* Password policy best practice and settings (including Fire-grain password policy)
* Applying security baselines
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Engineer, you'll have access to:
* Ongoing training and development opportunities to stay up-to-date with the latest technologies and trends in Active Directory security.
* Mentorship and coaching from experienced professionals in the field.
* Opportunities to work on high-profile projects and collaborate with cross-functional teams.
* A dynamic and supportive work environment that encourages innovation and creativity.
**Work Environment and Company Culture**
Our work environment is designed to foster collaboration, creativity, and innovation. As a Customer Engineer, you'll be part of a team that's passionate about delivering exceptional customer experiences. We're committed to creating a workplace that's inclusive, diverse, and respectful, where everyone feels valued and supported.
**Compensation, Perks, and Benefits**
We offer a competitive salary range of $91,457 - 137,186, plus incentives that align with individual and company performance. Our benefits package includes:
* Medical, dental, and vision insurance
* Comprehensive employee assistance program
* 401(k) retirement plan
* Paid time off and holidays
* Paid learning days
* Flexible work arrangements, including remote work options
**How to Apply**
If you're a motivated and experienced professional with a passion for Active Directory security, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. The deadline to apply is 5/15/2025.
**Equal Opportunity Employer**
arenaflex is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets. We're committed to creating a workplace that's inclusive, diverse, and respectful, where everyone feels valued and supported.
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