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Posted Jun 8, 2026

Experienced Crisis Specialist – 988 Chat/Text Crisis Support, Mid Shift

**Join careerzynith in Revolutionizing Mental Health Support** Are you passionate about making a difference in people's lives? Do you have a strong desire to provide compassionate support to those in crisis? Look no further! careerzynith is seeking an experienced Crisis Specialist to join our dynamic team in providing 988 chat/text crisis support. As a Crisis Specialist, you will play a vital role in connecting individuals with the resources they need to navigate emotional distress and suicidal thoughts. **About careerzynith** careerzynith is a leading organization dedicated to delivering care that changes people's lives. With a strong commitment to trauma-informed care, we strive to create a culture that understands, recognizes, and responds to the needs of those affected by trauma. Our team is passionate about empowering individuals, families, and communities to achieve their full potential. **Job Summary** As a Crisis Specialist, you will be responsible for providing telephonic or chat clinical screenings and risk assessments to individuals experiencing emotional distress. You will also answer crisis contacts via the chat/text platform, assess for suicide and safety, and identify appropriate community resources to meet individual needs. This is a remote position, and you will work on a 24/7/365 mental health crisis/suicide prevention focused team. **Key Responsibilities** * Provides telephonic or chat clinical screenings and risk assessments to individuals experiencing emotional distress * Answers crisis contacts via the chat/text platform to assess for suicide, safety, and identify appropriate community resources * Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide * Meets the ethical and clinical standards in compliance with all accreditation * Actively participates in ongoing supervision, training, and team meetings * Assists in administrative tasks as needed **Essential Qualifications** * Bachelor's degree in behavioral science, psychology, social work, or certified peer recovery specialist * Six months to one year of related crisis experience * Strong communication and interpersonal skills * Ability to work in a fast-paced, dynamic environment * Knowledge of suicide assessments and crisis intervention * Ability to maintain confidentiality and handle sensitive information **Preferred Qualifications** * Master's degree in behavioral science, psychology, or social work * Experience working in a crisis hotline or mental health setting * Knowledge of trauma-informed care and cultural competence * Bilingual or multilingual skills **Skills and Competencies** * Effectively communicate via written, verbal, in-person, and virtual methods * Demonstrates high-level customer service skills and professional etiquette * Knowledge of service linkage and referrals for programs, services, and community resources * Ability to work independently and as part of a team * Strong problem-solving and critical thinking skills **Work Environment and Culture** careerzynith is committed to creating a workplace that reflects the growing world around us. We strive to create a culture that encourages, supports, and celebrates the diverse voices and experiences of our employees. Our approach to diversity is simple – it's about embracing everyone. Together, we continue to develop an inclusive culture that empowers, supports, and celebrates the diverse voices and experiences of our employees. **Compensation and Benefits** * Competitive salary range: $19.10-$26.80 * Medical, dental, and vision health coverage * Flexible Spending and Health Savings Accounts * 403b retirement plan with company match * Paid time off and ten paid holidays * AD&D Insurance, Life Insurance, and Long Term Disability (company paid) * Diversity, Equity, and Inclusion employee resource groups * Continuing education opportunities * Employee Assistance Program **Career Growth Opportunities** careerzynith is committed to the growth and development of our employees. We offer a range of training and development opportunities to help you advance your career. Whether you're looking to move into a leadership role or explore new areas of interest, we're committed to supporting your growth and success. **How to Apply** If you're passionate about making a difference in people's lives and have a strong desire to provide compassionate support to those in crisis, we encourage you to apply. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team. Apply To This Job **Join careerzynith in Revolutionizing Mental Health Support** Don't miss this opportunity to make a difference in people's lives. Apply today to join our dynamic team as a Crisis Specialist and be part of a culture that empowers, supports, and celebrates the diverse voices and experiences of our employees.