At arenaflex, we're revolutionizing the way students learn and succeed in the K-12 education industry. As a Customer Engagement Specialist, you'll play a vital role in promoting arenaflex's innovative solutions and building a community of educators and students who share our mission for democratizing education. If you're passionate about education, have a knack for building relationships, and are eager to make a meaningful impact, we want to hear from you!
**About arenaflex**
arenaflex is a leading educational support system (ESS) that empowers students to reach their full potential. Founded in 2014 in Montreal, Canada, our company has grown rapidly, serving over 3 million students from 400+ school districts across 40 US States and Canada. With a strong focus on personalized learning, we provide 24/7 access to tutoring, practice tools, and college and career readiness resources. Our platform is designed to bridge the gap between what schools provide and what students need to succeed.
**Our Mission**
At arenaflex, we're committed to making education more accessible, equitable, and effective. We believe that every student deserves the opportunity to succeed, regardless of their background or circumstances. Our mission is to provide innovative solutions that empower students, educators, and communities to achieve their goals.
**The Opportunity**
As a Customer Engagement Specialist, you'll be part of a dynamic team that's passionate about education and committed to making a difference. You'll have the opportunity to work with educators, administrators, and students across the country, building relationships and promoting arenaflex's solutions. If you're a self-starter with a strong work ethic, excellent communication skills, and a passion for education, we want to hear from you!
**Responsibilities**
* Lead workshops and informational sessions to build excitement and spread arenaflex brand awareness across district communities
* Facilitate teacher enablement trainings to educate teachers and administrators about arenaflex implementation at the classroom and site level
* Grow and nurture relationships with key arenaflex champions and teachers on the ground by providing them with the most up-to-date resources
* Help expand our grassroots approach to experiential teacher education and district-wide engagement
* Collaborate with the Professional Learning Team to develop and implement engagement strategies
* Analyze data and feedback to inform engagement strategies and improve outcomes
**Required Qualifications**
* 1-2 years of experience in a customer-facing role, preferably in education
* Working knowledge of the K-12 education industry
* Laptop and phone that can be used for work purposes (developing slide decks, presenting to districts, communicating cross-functionally)
* Proficient in using Twitter and staying current on social media platforms and trends
* Outgoing individual with strong communication skills who is energized by engaging with customers, especially teacher and parent communities
* Must be high energy and able to build excitement with customers
* A self-starter who loves a challenge and a strong team player who loves to collaborate
**Preferred Qualifications**
* Experience leading professional development within a district
* Experience leading virtual gamified events within a school district
**Location**
* Remote
**Travel**
* Travel is not required
**Compensation & Benefits**
* We offer a competitive salary, $35/hour for your prep and facilitation time
* The specialist will have the ability to keep all travel points for hotels booked for work-related travel
* Mileage reimbursement may be available for applicable travel
**About arenaflex**
arenaflex offers an exciting, dynamic, inclusive work environment putting excellence at the center of everything we do. Our mission is woven into the fabric of our culture, challenging our team to build meaningful and creative solutions. We thrive when we collaborate with each other, and use integrity and selflessness to align our business decisions with our mission. We approach every challenge with positivity, achieving the outcome we want regardless of what gets in the way. Our tenacity propels our hyper-growth, where trust is key and we all strive to make an impact every day.
**We Believe in Equity**
We make sure to treat all candidates equally: If you are interested please apply through our job board - our amazing talent team will reach out! Our team isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone.
**Join Our Team**
If you're passionate about education, have a knack for building relationships, and are eager to make a meaningful impact, we want to hear from you! Apply now to become a part of our dynamic team and help us revolutionize the way students learn and succeed in the K-12 education industry.
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