At careerzynith, we're passionate about revolutionizing online learning and empowering students to achieve academic success. As a pioneer in this exciting growth industry, we've established a strong reputation for delivering exceptional educational outcomes and fostering a supportive community of educators and families. We're now seeking an experienced Customer Service & Math Tutor to join our team, working remotely from the comfort of your own home in Nevada.
**About careerzynith**
careerzynith is a world leader in online learning, dedicated to providing high-quality educational programs that cater to the diverse needs of students and families. Our in-house team of educators, subject matter experts, and developers work tirelessly to ensure our online program aligns with curriculum standards and delivers outstanding results. With a strong focus on customer satisfaction and staff retention, we've built a reputation for excellence in the industry.
**The Role**
As a Customer Service & Math Tutor at careerzynith, you'll play a vital role in supporting families and helping students achieve academic success. Your key responsibilities will include:
* Maintaining regular contact with families to monitor progress, adjust lesson plans, and provide guidance, encouragement, and feedback aligned with their goals
* Responding to student calls, offering expert help using step-by-step solutions within the careerzynith program
* Providing a positive and supportive learning experience for students
* Collaborating with the careerzynith team to ensure seamless communication and delivery of educational services
* Embracing change and driving continuous improvement in our programs and services
**What We Offer**
* Comprehensive training and ongoing coaching to ensure your success in the role
* A supportive team environment that fosters collaboration and growth
* The opportunity to work remotely from the comfort of your own home in Nevada
* A competitive hourly rate of $20.00 - $24.00 per hour, based on experience
* Paid time off and a range of benefits to support your well-being
**About You**
We're looking for a passionate and dedicated individual with a strong understanding of Math at a grade 11 and 12 level. You'll have:
* Exceptional interpersonal skills and the ability to communicate effectively with internal and external stakeholders
* The confidence and maturity to speak with parents about their child's progress
* Strong organization and administration skills, with attention to detail
* Experience in a fast-paced environment working with multiple IT platforms
* The ability to embrace change and drive continuous improvement
* Some experience in tutoring Math to elementary and secondary school students is preferred
While tutoring experience or a teaching qualification is highly regarded, it's not required. As part of your role involves giving guidance to students, you'll need to be available to work afternoon and evening shifts.
**Work Schedule**
Full-time positions are Monday to Friday, 12pm-8pm, and part-time positions are Monday to Friday, 2pm-7pm or 3pm-8pm. We welcome applications from individuals who are flexible and able to adapt to our schedule.
**Application Process**
To apply for this exciting opportunity, please submit your CV and a short cover letter highlighting your relevant experience and reasons for interest in the role. We also invite you to answer the following questions:
1. I am confident in Math at a grade 11 or 12 level? Agree / Disagree
2. I am excited to work 12pm-8pm (fulltime) or 2pm-7pm / 3pm-8pm part-time. Yes / No
3. You must reside in Nevada to secure this role. Agree / Disagree
4. This is a 100% work from home role. I am excited to work remote. Yes / No
5. This role involves taking a high number of inbound/outbound calls, are you confident speaking with customers over the phone? Yes / No
6. The salary on offer ($20-$24 per hour based on experience) meets my expectations. Yes / No
**Location**
Nevada (Required)
**Work Location**
Remote
If you're passionate about education and customer service, and you're looking for a rewarding opportunity to make a difference in the lives of students and families, we encourage you to apply for this exciting role at careerzynith.