At careerzynith, we're passionate about delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Representative, you'll play a vital role in helping us achieve this goal. If you're a customer-focused individual with a passion for providing legendary service, we want to hear from you!
**About careerzynith**
careerzynith is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials. With over 9,000 employees across 13 locations, we're committed to providing our customers with the best possible experience. Our company culture values teamwork, innovation, and customer satisfaction, making us an exciting place to work and grow.
**Job Summary**
As a Customer Service Representative at careerzynith, you'll be responsible for processing customer orders and inquiries in a collaborative call center using world-class technology. You'll communicate with customers over phone, email, and chat, helping them navigate our website and online ordering system. You'll also become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently.
**Key Responsibilities**
* Process customer orders and inquiries in a collaborative call center using world-class technology
* Communicate with customers over phone, email, and chat
* Help customers navigate careerzynith's website and online ordering system
* Become a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently
* Collaborate with internal teams to resolve customer issues and provide exceptional service
**Minimum Requirements**
* High school diploma or equivalent; Bachelor's degree preferred
* Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment and adapt to changing priorities
**Benefits**
* Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
* Multiple bonus programs
* Paid holidays and generous paid time off
* Tuition Assistance Program that covers professional continuing education
* Employee Perks:
+ Café featuring affordable daily meal options from local restaurants
+ On-site fitness center and beautifully maintained walking paths
+ Best-in-class, clean, modern facilities
**Work Environment and Company Culture**
* careerzynith is a drug-free workplace
* EEO/AA Employer/Vet/Disabled
* Collaborative and dynamic work environment
* Opportunities for growth and development
* Recognition and rewards for outstanding performance
**Compensation and Perks**
* Pay from $24 to $29 per hour with significant growth and earning potential!
* Includes $2 Shift Differential
* Comprehensive benefits package
* Opportunities for bonuses and recognition
**How to Apply**
If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we want to hear from you! Apply now to join our team and become a part of careerzynith's success story!
**Contact Information**
For more information about this opportunity, please contact our HR team at [careerzynith HR Email]. We look forward to hearing from you!
**Equal Employment Opportunity**
careerzynith is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
**Job Type**
Full-time
**Location**
New Berlin, WI
**Job Date**
Fri, 23 May 2025 07:15:25 GMT
**Apply Now**
Apply for the job now!