At arenaflex, we're dedicated to delivering exceptional customer experiences and providing top-notch services to our valued clients. As a trusted provider of residential plumbing services, septic services, and portable sanitation, we're seeking a highly skilled and motivated Customer Service Representative to join our team. If you're a hard-working professional with a passion for delivering exceptional customer service, we want to hear from you!
**About arenaflex**
arenaflex has been a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our valued customers. Our commitment to excellence, customer satisfaction, and community involvement has earned us a reputation as a trusted and reliable partner in the industry.
**Job Summary**
We're seeking an experienced Customer Service Representative to join our team at arenaflex. As a key member of our office operations team, you'll be responsible for providing exceptional customer service, managing office operations, and supporting our associates in achieving our goals. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
**Responsibilities**
As a Customer Service Representative at arenaflex, you'll be responsible for the following key tasks:
* Organize office operations and assist associates in optimizing procedures to achieve better results
* Sort and distribute communications in a timely manner, ensuring accuracy and validity of information
* Create and update records, ensuring accuracy and validity of information
* Schedule and plan meetings and appointments, ensuring seamless coordination with other departments
* Monitor level of supplies and handle shortages, ensuring minimal disruption to office operations
* Resolve office-related malfunctions and respond to requests or issues, providing exceptional customer service
* Coordinate with other departments to ensure compliance with established policies and procedures
* Maintain trusting relationships with suppliers, customers, and colleagues, fostering a positive and collaborative work environment
* Perform receptionist duties when needed, providing a warm and welcoming experience for our customers and visitors
**Preferred Skills and Qualifications**
To be successful in this role, you'll need to possess the following skills and qualifications:
* Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
* Knowledge of "back-office" computer systems, including MS Office and QuickBooks
* Working knowledge of office equipment, including printers, scanners, and photocopiers
* Thorough understanding of office management procedures, including record-keeping and data entry
* Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
* Analytical abilities and aptitude in problem-solving, with a focus on finding creative solutions to complex problems
* Excellent written and verbal communication skills, with the ability to communicate effectively with customers, colleagues, and suppliers
* Proficiency in MS Office, including Word, Excel, and Outlook
* Knowledge of QuickBooks and Excel, with experience in data entry and record-keeping
**Why Join Our Team?**
At arenaflex, we offer a dynamic and supportive work environment that's committed to excellence and customer satisfaction. As a valued member of our team, you'll enjoy the following benefits:
* Competitive compensation and benefits package, including traditional benefits and perks
* Paid Time Off, including paid birthday and holiday pay
* Flexible family scheduling, ensuring a healthy work-life balance
* Continuing education and opportunities for growth, with a focus on professional development and career advancement
* Company-provided uniforms, including an annual boot allowance
* Company-provided take-home vehicle, ensuring convenient transportation to and from work
* Costco Membership, providing access to exclusive discounts and benefits
* Company phone, ensuring seamless communication with colleagues and customers
* Chiropractic care (4 annual visits), promoting a healthy and wellness-focused work environment
**Work Environment and Company Culture**
At arenaflex, we're committed to creating a positive and inclusive work environment that fosters collaboration, innovation, and excellence. Our office is a dynamic and supportive space that encourages creativity, teamwork, and customer satisfaction. As a valued member of our team, you'll enjoy a range of benefits and perks that promote a healthy work-life balance and support your personal and professional growth.
**Compensation and Benefits**
arenaflex offers a competitive compensation and benefits package, including:
* 401k
* Dental Insurance
* Life Insurance
* Medical Insurance
* Vision
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
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