Are you a motivated and results-driven individual looking to accelerate your career while enjoying the flexibility of working from home? Look no further than arenaflex, a leading organization in the customer service and sales industry. We are seeking an experienced Customer Service Sales Representative to join our team of talented professionals, working remotely to deliver exceptional results and exceed client performance objectives.
**About arenaflex**
arenaflex is a dynamic and innovative company that has been at the forefront of the customer service and sales industry for years. Our mission is to provide exceptional customer experiences, while driving business growth and revenue through strategic sales and marketing initiatives. With a strong focus on employee development and career advancement, arenaflex offers a unique opportunity for individuals to grow and succeed in a fast-paced and rewarding environment.
**Job Responsibilities**
As a Customer Service Sales Representative at arenaflex, you will be responsible for:
* Contacting existing customers on behalf of arenaflex's clients, utilizing state-of-the-art technology and client relationship management systems to upgrade or resubscribe their services.
* Delivering sales results that meet client performance objectives, including the number of contacts, leads, conversions, and sales.
* Adhering to standard contact procedures and attempting to build relationships, build support for client products and services, and overcome prospect objections.
* Adhering to operational processes, PCI compliance, client standards, and program standards.
* Working collaboratively with the sales and customer service teams to achieve business objectives and drive revenue growth.
**Requirements**
To be successful in this role, you will need:
* To be a resident of North Carolina.
* To have a private and secure workspace at home, free from background noise or distractions.
* Sales, call center, upselling, retail sales, or customer service experience is highly preferred.
* Professional vocabulary and excellent communication skills, both oral and written.
* Assertive and quick thinking, with the ability to work effectively in a fast-paced environment.
* Excellent schedule adherence and attendance.
* Prior work-from-home call center experience is a plus!
* Good computer skills and the ability to learn new technology and systems quickly.
**Technical Requirements**
To perform this role, you will need:
* To provide your own computer or laptop, which must meet the following specifications:
+ Windows 10 Desktop or laptop, current on all security updates.
+ High-quality noise-canceling wired USB headset.
+ Dual Screen Set-up, with a separate 19" monitor and 1280x1024 minimum resolution.
+ Webcam.
+ Free space, 5 GB.
+ Processor speed, Dual Core @3 GHz or better, or Quad Core @2GHz or better.
+ RAM Required, 8 GB.
+ Anti-Virus, full versions of Windows Defender or Essentials.
* A reliable internet connection, with a minimum of 25 Mbps download and 10 Mbps upload speed, via DSL, Fiber Optic, or Cable.
**Benefits**
As a Customer Service Sales Representative at arenaflex, you will enjoy:
* Competitive hourly wages and up to an additional $736 per month commission opportunities.
* Two base hourly pay raises during the first year of employment.
* Limited Full-Time Opportunities Available.
* 100% Paid Virtual Training, with no on-site training required.
* Advancement opportunities in virtual leadership, training, quality, and workforce management roles.
* No Cold Calling.
* 401(k) Plan.
* Medical, Dental, and Vision Insurance after only 90 days for Full Time.
* Free Satellite Radio service perks.
* $22 monthly internet stipend for those who qualify.
**Work Environment and Company Culture**
arenaflex is committed to creating a positive and inclusive work environment, where employees feel valued, supported, and empowered to succeed. Our company culture is built on the principles of collaboration, innovation, and customer-centricity, and we are dedicated to providing our employees with the tools, training, and resources they need to excel in their roles.
**How to Apply**
If you are a motivated and results-driven individual looking to accelerate your career while enjoying the flexibility of working from home, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our website. We look forward to hearing from you!
**Apply Now**
Apply Job!
Apply for this job