**Job Summary:**
Join careerzynith, a dynamic and innovative organization, as an Experienced Data Entry Assistant / Typing Professional. This is a unique opportunity to work in a fast-paced, remote environment, supporting various business functions, including case processing, mail room support, and communications. As a key member of our team, you will be responsible for accurately processing and entering data, maintaining the integrity of files, and providing exceptional customer service.
**About careerzynith:**
careerzynith is a leading organization in the industry, dedicated to delivering exceptional services to our clients. We are committed to fostering a culture of innovation, collaboration, and excellence. Our team is passionate about making a difference, and we are seeking like-minded individuals to join our dynamic and growing organization.
**Job Responsibilities:**
As an Experienced Data Entry Assistant / Typing Professional, you will be responsible for:
### Case Processing Support
* Logging in petitions and creating and labeling case folders
* Researching cases to ensure accurate and up-to-date information
* Preparing and entering associated data in systems, ensuring accuracy and attention to detail
* Maintaining the integrity of files within process units and file storage
* Scanning documents and associating them to electronic case files
* Organizing case files in document order
* Identifying, reporting, and obtaining missing documents for cases
### Mail Room Support
* Receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases
* Operating letter insertion and postage equipment
* Identifying and sorting mail, petitions, and files
* Delivering routing sheets/file requests to the appropriate units
* Requesting/receiving files from other units and delivering them to the appropriate units
* Logging and delivering messages; logging petitions
### Communications Support
* Logging and delivering messages; logging petitions
* Inputting call questions and/or email responses into tracking system; documenting every call/email
* Escalating calls to supervisors as required by procedures
* Resolving caller questions promptly and efficiently
* Communicating answers clearly and correctly from scripted call response plan
* Referencing answers from a computer while also rapidly typing notes into a system
### Intermediate Computer Skills
* Good interpersonal and professional communication skills
* Good attention to detail while working in a fast-paced environment
* Capable of working in a multi-task environment with rapidly changing priorities
* Very good command of the English Language; Spanish is a plus
* Demonstrate a professional work ethic
* Ability to pass a typing test of at least 40 WPM with no errors
**Qualifications:**
### Minimum Qualifications:
* One (1) to two (2) years of relevant administrative experience preferred
* Ability to pass a typing test of at least 35-40 WPM with no errors
* Experience in an office/clerical environment is desired
* Intermediate computer skills utilizing multiple monitors and active sessions
* Basic use of MS Office including Excel, Word, and Email
* Good Interpersonal and Professional Communication Skills
* Good attention to detail while working in a fast-paced environment
* Capable of working in a multi-task environment with rapidly changing priorities
* Very good command of the English Language; Spanish is a plus
* Demonstrate a professional work ethic
* Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance
**What We Offer:**
* A dynamic and innovative work environment
* Opportunities for career growth and professional development
* Competitive compensation and benefits package
* Flexible work arrangements, including remote work options
* Collaborative and supportive team environment
* Recognition and rewards for outstanding performance
**How to Apply:**
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
**Note:** careerzynith is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.