**Job Summary:**
Join arenaflex as an Experienced Data Entry Assistant / Typing Specialist and become an integral part of our dynamic team. As a remote worker, you will have the flexibility to work from the comfort of your own home while contributing to the success of our organization. This role requires strong administrative skills, attention to detail, and excellent communication abilities. If you are a motivated and organized individual with a passion for data entry and typing, we encourage you to apply for this exciting opportunity.
**About arenaflex:**
arenaflex is a leading organization in the industry, dedicated to providing innovative solutions and exceptional service to our clients. Our team is comprised of talented professionals who share a common goal of excellence and a commitment to making a positive impact. As a remote worker, you will be part of a collaborative and supportive environment that values flexibility, work-life balance, and professional growth.
**Responsibilities:**
As an Experienced Data Entry Assistant / Typing Specialist, you will be responsible for:
### Case Processing Support
* Logging in petitions and creating and labeling case folders
* Researching cases to ensure accurate and up-to-date information
* Preparing and entering associated data in systems, maintaining the integrity of files within process units and file storage
* Scanning documents and associating them to electronic case files
* Organizing case files in document order
* Identifying, reporting, and obtaining missing documents for cases
### Mail Room Support
* Receiving, sorting, opening, organizing, date stamping, and delivering incoming mail and cases
* Operating letter insertion and postage equipment
* Identifying and sorting mail, petitions, and files
* Delivering routing sheets/file requests to the appropriate units
* Requesting/receiving files from other units and delivering them to the appropriate units
* Logging and delivering messages; logging petitions
### Communications Support
* Logging and delivering messages; logging petitions
* Inputting call questions and/or email responses into tracking system; documenting every call/email
* Escalating calls to supervisors as required by procedures
* Resolving caller questions promptly and efficiently
* Communicating answers clearly and correctly from scripted call response plan
* Referencing answers from a computer while also rapidly typing notes into a system
### Intermediate Computer Skills
* Good interpersonal and professional communication skills
* Good attention to detail while working in a fast-paced environment
* Capable of working in a multi-task environment with rapidly changing priorities
* Very good command of the English Language; Spanish is a plus
* Demonstrate a professional work ethic
* Ability to pass a typing test of at least 40 WPM with no errors
**Qualifications:**
### Minimum Qualifications:
* One (1) to two (2) years of relevant administrative experience preferred
* Ability to pass a typing test of at least 35-40 WPM with no errors
* Experience in an office/clerical environment is desired
* Intermediate computer skills utilizing multiple monitors and active sessions
* Basic use of MS Office including Excel, Word, and Email
* Good Interpersonal and Professional Communication Skills
* Good attention to detail while working in a fast-paced environment
* Capable of working in a multi-task environment with rapidly changing priorities
* Very good command of the English Language; Spanish is a plus
* Demonstrate a professional work ethic
* Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance
**What We Offer:**
* Competitive salary and benefits package
* Opportunity to work in a dynamic and supportive environment
* Flexible remote work arrangement with occasional on-site meetings
* Professional growth and development opportunities
* Recognition and rewards for outstanding performance
* Access to cutting-edge technology and tools
* Collaborative and inclusive team culture
**How to Apply:**
If you are a motivated and organized individual with a passion for data entry and typing, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [arenaflex careers page](https://arenaflex.com/careers). We look forward to hearing from you!
**Note:** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
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