At arenaflex, we're on a mission to revolutionize the way we approach data entry and reconciliation in the financial industry. As a key member of our team, you'll play a vital role in ensuring the accuracy and efficiency of our Alternate Investments reconciliation and trade processing tasks. If you're a detail-oriented and analytical individual with a passion for problem-solving, we want to hear from you.
**About arenaflex**
arenaflex is a leading provider of innovative financial solutions, dedicated to delivering exceptional results for our clients. With a strong commitment to excellence and a culture of continuous learning, we're always looking for talented individuals to join our team. As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a dynamic and supportive community.
**Job Summary**
We're seeking an experienced Data Entry Clerk to join our team, responsible for processing trade deal purchases, reconciling transactions, and addressing breaks between TD Ameritrade and fund companies or transfer agents. This role requires strong analytical and problem-solving skills, as well as excellent communication and attention to detail. If you're a motivated and organized individual with a passion for data entry and reconciliation, we encourage you to apply.
**Key Responsibilities**
* Process trade deal purchases in customer profiles and determine/address breaks recognized between TD Ameritrade and fund companies or transfer agents
* Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
* Analyze complex/escalated issues and perform testing/validation of new innovation enhancements and provider modifications
* Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
* Engage with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
* Collaborate with fund companies, transfer agents, counterparties, and other external business partners to resolve issues and improve processes
**Duties and Analysis**
* Review and process subscription deals or transfer requests
* Identify and address Client/Advisor account exceptions
* Ensure compliance with regulatory requirements (e.g., 2340 and 15C3-3)
* Reconcile Business, Dividend, and Transactions Breaks
* Resolve issues and discrepancies between BOS and Fund Companies
* Review and analyze correct tax coding and corrections of income tax coding
* Troubleshoot internal/external system issues or concerns
* Identify root causes of breaks between TDA, the Fund, etc.
* Provide method or innovation service alternatives to Management
* Remediate transfer issues with the Fund or Counterparty
* Respond to business partner inquiries regarding Fund details requirements/eligibility
* Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
* Promptly and accurately finalize client investing and dividend demands
**Essential Qualifications**
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* 1-2 years of experience in data entry, reconciliation, or a related field
* Strong analytical and problem-solving skills
* Excellent communication and attention to detail
* Ability to work independently and as part of a team
* Proficiency in Microsoft Office and Google Suite
* Experience with Salesforce and other CRM systems a plus
**Preferred Qualifications**
* 2+ years of experience in data entry, reconciliation, or a related field
* Experience with financial software and systems (e.g., TD Ameritrade, BOS)
* Knowledge of regulatory requirements (e.g., 2340 and 15C3-3)
* Certification in data entry, reconciliation, or a related field (e.g., Certified Data Entry Specialist)
* Experience working in a remote environment
**Skills and Competencies**
* Strong analytical and problem-solving skills
* Excellent communication and attention to detail
* Ability to work independently and as part of a team
* Proficiency in Microsoft Office and Google Suite
* Experience with Salesforce and other CRM systems a plus
* Strong organizational and time management skills
* Ability to prioritize tasks and meet deadlines
* Strong customer service skills
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Data Entry Clerk, you'll have opportunities to:
* Develop your skills and knowledge in data entry, reconciliation, and financial software
* Take on additional responsibilities and projects
* Collaborate with cross-functional teams to improve processes and resolve issues
* Participate in training and development programs to enhance your skills and knowledge
* Pursue certifications and professional development opportunities
**Work Environment and Company Culture**
arenaflex is a remote-friendly company, offering a flexible and supportive work environment. As a remote employee, you'll have the freedom to work from anywhere, while still being part of a dynamic and collaborative team. Our company culture is built on:
* Collaboration and teamwork
* Continuous learning and development
* Innovation and creativity
* Customer focus and satisfaction
* Diversity, equity, and inclusion
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* Competitive salary
* Comprehensive benefits package (medical, dental, vision, etc.)
* 401(k) matching program
* Paid time off and holidays
* Flexible work arrangements (remote work, flexible hours, etc.)
* Professional development opportunities
* Recognition and rewards for outstanding performance
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds, including minorities, women, veterans, and individuals with disabilities.
**Application Instructions**
If you're a motivated and organized individual with a passion for data entry and reconciliation, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications. We can't wait to hear from you!
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