**Join arenaflex, a global leader in digital ordering and customer engagement solutions, as we seek a detail-oriented and dedicated Data Entry & Reporting Specialist to support our account management team. In this role, you will play a vital part in ensuring high-quality data for multiple clients, running reports, and providing timely and accurate information for client accounts.**
**About arenaflex**
Headquartered in the USA, arenaflex is the global leader in digital ordering and customer engagement solutions. For over a decade, we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise-class solution – to create world-class digital engagement solutions.
**Our Mission and Passion**
Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device – one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and making the till grow for arenaflex and our customers.
**Thriving at arenaflex**
As a member of arenaflex, you will embody our core values:
* **Put Customers First**: Prioritize the needs and satisfaction of our customers in all decisions and actions appropriate to arenaflex’s stage of development, resources, and stated goals.
* **Collaborate**: Work together effectively, leveraging diverse perspectives to achieve common goals.
* **Innovate**: Embrace creativity and pursue new ideas to drive progress and improvement.
* **Operate from Data**: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
* **Drive Results**: Focus on achieving tangible outcomes and delivering high performance.
* **Own It**: Take responsibility for your actions and the success of your work.
* **Be Passionate and Have Fun**: Bring enthusiasm to your work and enjoy the journey.
**Making a Difference in the arenaflex Way**
Our business and product mission is to empower restaurants and consumers globally; by empowering, supporting, and nurturing the people who are part of the global arenaflex team. We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. To make this a reality, arenaflex is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
**Key Responsibilities**
As a Data Entry & Reporting Specialist at arenaflex, you will:
* **Perform accurate data entry** for multiple clients to ensure records are maintained to the highest standard.
* **Run and generate reports** as required, ensuring data integrity and adherence to established reporting formats.
* **Support the account management team** by providing timely and accurate information for client accounts.
* **Communicate with franchisees or corporate contacts** when needed to confirm details, resolve discrepancies, and ensure consistent data quality.
* **Conduct regular data cleanup tasks** to maintain database accuracy and reliability.
* **Identify data inconsistencies** and take corrective action to improve data quality.
* **Provide general administrative support** as needed within the account management team.
**Qualifications**
To be successful in this role, you will need:
* **1+ years of proven experience** in data entry or a related field, preferably in a client-focused environment.
* **Strong attention to detail** and commitment to data accuracy.
* **Proficient in Microsoft Excel** and other reporting tools; experience with data management software is a plus.
* **Strong communication skills**, with the ability to professionally interact with clients and internal teams.
* **Ability to work both independently** and collaboratively in a team-oriented environment.
* **Strong organizational skills** and ability to manage multiple tasks efficiently.
**Essential Skills and Competencies**
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong attention to detail and commitment to data accuracy
* Proficient in Microsoft Excel and other reporting tools
* Experience with data management software is a plus
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we believe in investing in our employees' growth and development. As a Data Entry & Reporting Specialist, you will have opportunities to:
* **Develop new skills** and expertise through training and professional development programs
* **Take on new challenges** and responsibilities as you grow in your role
* **Collaborate with cross-functional teams** to drive business results and innovation
* **Participate in mentorship programs** to support your career growth and development
**Work Environment and Company Culture**
arenaflex is a dynamic and inclusive work environment that values diversity, equity, and inclusion. We offer a range of benefits and perks to support your well-being and career growth, including:
* **Flexible work arrangements**, including remote work options
* **Competitive compensation** and benefits package
* **Opportunities for professional development** and career growth
* **Collaborative and inclusive work environment**
* **Recognition and rewards** for outstanding performance and contributions
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* **Expected base salary range**: $24.10 - $31.25 per hour or $50,000 - $65,000 annualized base salary; plus benefits
* **Total starting compensation** will be determined based on all lawful criteria, arenaflex policy, and best practices
* **Equity**: All employees within the U.S. are eligible to participate in the Stock Option Plan
* **Health Benefits**: All full-time, regular employees and their dependents are eligible for medical, dental, vision, and FSA benefits
* **Holidays**: The company observes ten (10) paid holidays per calendar year
* **Paid Time Off (PTO)**: Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years
* **Retirement**: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan
* **Education, Learning & Development**: We offer college tuition and education assistance programs; Udemy Learning courses; and ongoing learning and development opportunities
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for data entry and reporting, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We look forward to hearing from you!
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