At arenaflex, we're on a mission to deliver care, aided by technology to help millions of people live healthier lives. As a global organization, we're committed to advancing health equity on a global scale, and we're looking for talented individuals like you to join our team. If you're passionate about making a difference in the lives of others, we invite you to explore this exciting opportunity as a Data Entry Representative – Billing and Customer Service Support.
**About arenaflex**
arenaflex is a global organization that's dedicated to helping people live healthier lives. We're a team of passionate individuals who are committed to delivering care, aided by technology to make a meaningful impact in the lives of others. Our culture is guided by diversity and inclusion, and we're proud to be an Equal Employment Opportunity/Affirmative Action employer. We believe that everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances.
**Join Our Team**
As a Data Entry Representative – Billing and Customer Service Support, you'll be part of an elite team that's equipped with the best tools and resources to help people lead healthier lives. You'll have the opportunity to work with a talented team of professionals who are passionate about making a difference, and you'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed.
**Primary Responsibilities**
As a Data Entry Representative – Billing and Customer Service Support, your primary responsibilities will include:
* Data entry of billing mnemonics and all required billing information that appears on imaged requisitions (such as US postal address, medical codes, insurance carrier details, etc.)
* Follow procedural guidelines to enter information in the systems and answer patient inquiries
* Navigate multiple computer applications (MS Word, MS Excel, Online applications, Mainframe applications)
* May be required to conduct basic research in computer applications to perform data entry (address, billing codes, reject codes, etc.)
* Data entry utilizing templates for letters and other correspondences
* Data Entry/Transfer/Enter received data from Quest Diagnostics in required applications to start the billing cycle
* Research mail returns and update invoices with current information in the appropriate billing system and note the patient bills with actions taken
* Research denied bills due to patient not being covered on the date of service, errors with the patient's information or with the insurance information provided in the claim/bill and resolve for re-billing
**English Proficiency & Data Entry Proficiency Assessment**
ENGLISH PROFICIENCY & DATA ENTRY PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION
**Required Qualifications**
To be successful in this role, you'll need to have:
* 1 year of data entry experience
* Customer service experience
* Professional proficiency in both English and Spanish
* Proficiency with computer, Windows PC, and web applications, including ability to navigate and learn new and complex computer system applications
* Ability to work 40 hours/week during standard business operating hours Monday - Friday from 7:00am - 4:30pm (It may be necessary, given the business need, to work occasional overtime on weekends and holidays)
**Preferred Qualifications**
While not required, having the following qualifications will make you a strong candidate:
* Medical billing experience
* Proven knowledge of medical or health insurance terminology
* Proven solid Microsoft Excel skills
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including:
* Comprehensive training programs to help you develop your skills and knowledge
* Opportunities for career advancement and professional growth
* Access to leading-edge technology and tools to help you succeed
* A supportive and collaborative work environment that encourages learning and growth
**Work Environment and Company Culture**
Our work environment is designed to be collaborative, supportive, and inclusive. We believe that everyone deserves to feel valued and respected, and we're committed to creating a workplace culture that reflects our values of diversity, equity, and inclusion. As a Data Entry Representative – Billing and Customer Service Support, you'll have the opportunity to work with a talented team of professionals who are passionate about making a difference.
**Compensation, Perks, and Benefits**
We offer a competitive compensation package, including:
* Competitive salary and benefits
* Opportunities for career advancement and professional growth
* Access to leading-edge technology and tools to help you succeed
* A supportive and collaborative work environment that encourages learning and growth
* Comprehensive training programs to help you develop your skills and knowledge
**How to Apply**
If you're passionate about making a difference in the lives of others and you're looking for a challenging and rewarding career opportunity, we invite you to apply for this exciting role as a Data Entry Representative – Billing and Customer Service Support. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity/Affirmative Action Employer**
arenaflex is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
**Drug-Free Workplace**
arenaflex is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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