At arenaflex, we're on a mission to revolutionize the way we approach data entry and reconciliation in the financial industry. As a leading player in the Alternate Investments space, we're seeking a highly skilled and detail-oriented Data Entry Specialist to join our team. This is an exciting opportunity for a motivated individual to make a real impact in our organization and contribute to the growth and success of our clients.
**About arenaflex**
arenaflex is a dynamic and innovative company that's dedicated to providing exceptional services to our clients in the Alternate Investments space. We're committed to staying ahead of the curve in terms of technology and best practices, and we're always looking for talented individuals who share our passion for excellence. Our team is made up of experienced professionals who are passionate about delivering outstanding results and providing exceptional customer service.
**Job Summary**
As a Data Entry Specialist at arenaflex, you'll be responsible for performing a variety of tasks related to data entry, reconciliation, and analysis. You'll work closely with our Retail and Institutional Service Teams to ensure that client transactions are processed accurately and efficiently. This is a remote opportunity, and you'll have the flexibility to work from home while still being part of a dynamic and supportive team.
**Key Responsibilities**
* Process trade deal purchases in customer profiles and identify/address breaks between TD Ameritrade and fund companies or transfer agents
* Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
* Analyze complex/escalated issues and perform testing/validation of new innovation enhancements and vendor modifications
* Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
* Engage with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
* Collaborate with fund companies, transfer agents, counterparties, and other external business partners to resolve issues and improve processes
**Duties and Responsibilities**
* Review subscription deals or transfer requests
* Identify and address client/Advisor account exceptions
* Ensure compliance with regulatory requirements (e.g., 2340 and 15C3-3)
* Reconcile Business, Dividend, and Transactions Breaks
* Resolve issues and discrepancies between BOS and fund companies
* Review and analyze correct tax coding and corrections of tax coding errors
* Troubleshoot internal/external system issues or concerns
* Identify and resolve root causes of breaks between TDA, the Fund, etc.
* Provide method or innovation service alternatives to Management
* Remediate transfer issues with the Fund or Counterparty
* Respond to business partner inquiries concerning Fund details requirements/eligibility
* Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
* Promptly and accurately finalize client investing and dividend demands
**Essential Qualifications**
* High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
* 1-2 years of experience in data entry, reconciliation, or a related field
* Strong attention to detail and ability to work accurately in a fast-paced environment
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Proficiency in Microsoft Office and Salesforce
* Experience with data entry software and systems a plus
**Preferred Qualifications**
* Experience in the financial industry, particularly in Alternate Investments
* Knowledge of regulatory requirements and compliance procedures
* Experience with data analysis and reporting
* Certification in data entry or a related field a plus
**Skills and Competencies**
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work accurately and efficiently in a fast-paced environment
* Strong attention to detail and ability to identify and resolve issues
* Ability to work independently and as part of a team
* Proficiency in Microsoft Office and Salesforce
* Experience with data entry software and systems a plus
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including:
* On-the-job training and mentorship
* Professional development programs and workshops
* Opportunities for advancement and career growth
* Access to industry-leading technology and tools
* Collaborative and supportive work environment
**Work Environment and Company Culture**
arenaflex is a dynamic and innovative company that's dedicated to providing exceptional services to our clients. We're committed to creating a work environment that's collaborative, supportive, and inclusive. Our team is made up of experienced professionals who are passionate about delivering outstanding results and providing exceptional customer service.
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* Competitive salary and benefits
* Opportunities for advancement and career growth
* Collaborative and supportive work environment
* Access to industry-leading technology and tools
* Professional development programs and workshops
* Flexible work arrangements and remote work options
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a work environment that's inclusive and respectful of all individuals.
**How to Apply**
If you're a motivated and detail-oriented individual who's passionate about data entry and reconciliation, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Apply for this job