Join arenaflex, a leading organization in the financial services industry, as we seek an experienced Data Entry Specialist to join our team. This is a full-time, remote opportunity that offers a unique chance to work with a dynamic team and contribute to the success of our Alternate Investments division.
**About arenaflex**
arenaflex is a forward-thinking organization that is committed to delivering exceptional results in the financial services industry. With a strong focus on innovation and customer satisfaction, we strive to create a work environment that is collaborative, inclusive, and supportive. Our team is passionate about making a positive impact, and we are seeking like-minded individuals to join our ranks.
**Job Summary**
As a Data Entry Specialist, you will be responsible for performing daily reconciliation, trade, and transfer tasks for Alternate Investments. This role requires strong analytical and problem-solving skills, as well as the ability to work accurately and efficiently in a fast-paced environment. You will be working closely with our Retail and Institutional Service Teams, as well as external partners, to ensure seamless execution of customer transactions.
**Key Responsibilities**
* Process trade deal purchases in customer profiles and identify/address breaks between TD Ameritrade and fund companies or transfer agents
* Process Corporate Activity Activities, settle/reconcile transactions, and process/reconcile returns activity
* Analyze complex/escalated issues and perform testing/validation of new innovation enhancements and provider modifications
* Complete projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor profile
* Engage with Retail and Institutional Service Teams via email, phone, Slack, Overview, and Salesforce
* Collaborate with external partners, including fund companies, transfer agents, and other external business partners
**Duties and Analysis**
* Review subscription deals or transfer requests
* Identify and address Client/Advisor amount exceptions
* Ensure regulatory compliance (e.g., 2340 and 15C3-3)
* Reconcile Business, Dividend, and Transactions Breaks
* Resolve issues across BOS and Fund Companies
* Review and analyze correct tax coding and corrections of income tax coding
* Troubleshoot internal/external system improvements or concerns
* Identify root cause of breaks between TDA, the Fund, etc.
* Provide method or innovation service alternatives to Management
* Remediate transfer issues with the Fund or Opposite Firm
* Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues
* Prompt and accurate finalization of client investing and dividend demands
**Essential Qualifications**
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* 1-2 years of experience in data entry or a related field
* Strong analytical and problem-solving skills
* Ability to work accurately and efficiently in a fast-paced environment
* Excellent communication and interpersonal skills
* Proficiency in Microsoft Office, including Excel, Word, and Outlook
* Experience with Salesforce and other CRM systems a plus
**Preferred Qualifications**
* Experience in the financial services industry, particularly in Alternate Investments
* Knowledge of regulatory requirements, such as 2340 and 15C3-3
* Experience with data analysis and reporting tools, such as Excel and Tableau
* Certification in data entry or a related field, such as Certified Data Entry Specialist (CDES)
**Skills and Competencies**
* Strong attention to detail and accuracy
* Excellent analytical and problem-solving skills
* Ability to work independently and as part of a team
* Strong communication and interpersonal skills
* Proficiency in Microsoft Office and other software applications
* Ability to adapt to changing priorities and deadlines
* Strong organizational and time management skills
**Career Growth Opportunities and Learning Benefits**
* arenaflex offers a comprehensive training program to help you develop your skills and advance your career
* Opportunities for professional growth and development, including mentorship and coaching
* Collaborative and supportive work environment that encourages innovation and creativity
* Access to cutting-edge technology and tools to help you stay ahead of the curve
**Work Environment and Company Culture**
* arenaflex is a remote-friendly organization that offers a flexible and autonomous work environment
* Collaborative and inclusive work culture that values diversity and inclusion
* Opportunities for professional growth and development, including mentorship and coaching
* Access to cutting-edge technology and tools to help you stay ahead of the curve
**Compensation, Perks, and Benefits**
* Competitive salary and benefits package
* Comprehensive training program to help you develop your skills and advance your career
* Opportunities for professional growth and development, including mentorship and coaching
* Flexible and autonomous work environment that offers a great work-life balance
* Access to cutting-edge technology and tools to help you stay ahead of the curve
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer that values diversity and inclusion. We are committed to creating a work environment that is inclusive and respectful of all employees, regardless of their background, culture, or identity.
**Application Instructions**
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter that highlights your experience and qualifications. We look forward to hearing from you!
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