Join arenaflex, a premier network of dental labs, in the heart of Downtown Savannah, and embark on a rewarding career as a Data Entry Specialist. As a key member of our primary case entry team, you will play a vital role in ensuring the accuracy and efficiency of customer product entries into our database system.
**About arenaflex**
arenaflex is a full-service dental lab specializing in Crown & Bridge, Flexible & Traditional Partials, Implants, Full Denture, and Orthodontic Appliances. Our team is dedicated to providing exceptional customer service and fostering a warm and supportive atmosphere where teammates genuinely look out for each other. With a strong focus on career advancement and professional growth, arenaflex offers a dynamic and stimulating work environment that encourages innovation and collaboration.
**Position Description**
As a Data Entry Specialist, you will be responsible for accurately and efficiently entering customer product information into our database system. Your exceptional computer skills, strong critical thinking abilities, and keen eagerness to learn and develop will be essential in ensuring the success of this role. Your attention to detail, ability to multitask, and strong communication skills will also be valuable assets in this position.
**General Duties & Responsibilities**
* Receive and process customer cases, opening cases and identifying contents and customer order requests
* Accurately enter information on incoming cases into the computer system and generate work tickets
* Code cases for data entry and make necessary changes to computer work tickets to place cases on hold, change dates, codes, etc.
* Scan paperwork for each case for electronic storage
* Look up previous paperwork in files as needed for case information or reworks
* Understand case flow schedule of operations
* Perform all other duties as assigned
**Qualifications**
* Proficiency in relevant computer applications, including Labtrac
* Knowledge of customer service practices and principles
* Excellent data entry and typing skills
* Superior listening, verbal, and written communication and comprehension skills
* Ability to read, write, speak, and understand English
* Strong attention to detail
* Ability to successfully multitask
* Knowledge of dental anatomy and terminology preferred, but not required
**Skills and Abilities Required**
* Proficiency with computers and applications
* Ability to pick up software programs with ease (Labtrac)
* Practical knowledge of customer service practices and principles
* Excellent data entry and typing skills
* Superior listening, verbal, and written communication and comprehension skills
* Understanding of different script terminologies for case entry
* Strong attention to detail
* Ability to successfully multitask
* Knowledge of dental anatomy and terminology preferred, but not required
**Compensation and Benefits**
* Starting salary: $40,000 per year
* 401(k) with employer match
* Health insurance
* Dental insurance
* Vision insurance
* Flexible schedule
* Paid time off
**Career Growth Opportunities and Learning Benefits**
arenaflex is committed to providing a dynamic and stimulating work environment that encourages innovation and collaboration. As a Data Entry Specialist, you will have the opportunity to develop your skills and knowledge in a variety of areas, including customer service, database management, and dental anatomy and terminology. Our team is dedicated to supporting your professional growth and development, and we offer a range of training and development opportunities to help you achieve your career goals.
**Work Environment and Company Culture**
arenaflex is a highly sought-after employer, offering a warm and supportive atmosphere where teammates genuinely look out for each other. Our team is dedicated to providing exceptional customer service and fostering a culture of collaboration, innovation, and continuous improvement. We are proud to offer a dynamic and stimulating work environment that encourages creativity, teamwork, and professional growth.
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for customer service and database management, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you and exploring how you can contribute to the success of arenaflex.
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination.
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