At arenaflex, we're committed to delivering exceptional patient care and innovative healthcare solutions. As a leading pharmacy services provider, we're seeking a highly skilled and detail-oriented Data Entry Specialist to join our team. This is an exciting opportunity to work in a dynamic environment, leveraging your technical expertise to support our pharmacy operations and drive business growth.
**Job Summary:**
We're looking for a motivated and organized Data Entry Specialist to join our team in MIRAMAR, USA. As a key member of our pharmacy operations team, you'll be responsible for accurately processing patient data, resolving discrepancies, and providing exceptional customer service. If you're passionate about delivering high-quality results and have a strong foundation in data entry, we encourage you to apply for this exciting opportunity.
**Key Responsibilities:**
* Accurately access and update patient information in accordance with federal and state regulations, ensuring compliance with HIPAA guidelines.
* Process patient prescription requests, troubleshoot missing information, and interpret medical abbreviations (SIG codes) to ensure accurate data entry.
* Resolve data entry-related exceptions, including reviewing, gathering facts, making corrections, and resubmitting for processing.
* Handle correspondence with patients, including inbound calls, chats, and emails, as well as make outbound calls to prescribers and patients as needed.
* Resolve 1/3 party rejects by reviewing, gathering facts, making corrections, and resubmitting for processing according to individual plan requirements.
* Make phone calls to insurers and others to obtain information, gain override approval, or resolve 1/3 party rejects.
* Provide assistance to pharmacists, both in-house and remotely, and identify and communicate issues to senior management as needed.
* Obtain active technician license or certification within the first 90 days and maintain an active technician license or certification.
**Essential Qualifications:**
* High school diploma or equivalent (GED).
* Basic computer skills, including:
+ Starting and shutting down a laptop.
+ Using a mouse to click and navigate.
+ Starting and closing applications.
+ Transferring between programs.
+ Saving files.
+ Printing documents and accessing information online.
* Basic Google skills, including:
+ Opening a browser.
+ Typing in URLs in the correct field.
+ Using a search engine.
+ Bookmarking a website.
+ Navigating using back/forward/stop buttons.
+ Filling out online forms.
* Intermediate keyboarding skills, including:
+ A minimum of 25 WPM.
+ Touch typing.
+ Formatting files.
* Effective written and verbal communication skills.
* 18 years of age or older.
**Preferred Qualifications:**
* At least 365 days of pharmacy technician experience in a retail or call center environment.
* At least 18 months of experience as a pharmacy technician with a certificate/registration via state as granted by the state board of pharmacy or nationally recognized certification corporation.
* Experience providing customer support to internal and external clients, including assembling pleasant standards for offerings and assessment of customer pride.
* Intermediate to superior keyboarding skills, including:
+ A minimum of 35 WPM.
+ Touch typing.
+ Formatting files.
* Fluency in Spanish and English.
**What We Offer:**
* Competitive hourly rate of $20/hour.
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.
* Comprehensive benefits package, including medical, dental, and vision insurance.
* Paid time off and holidays.
* Access to ongoing training and education programs.
**How to Apply:**
If you're a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.
Apply Now!
**About arenaflex:**
arenaflex is a leading pharmacy services provider dedicated to delivering exceptional patient care and innovative healthcare solutions. We're committed to creating a collaborative and dynamic work environment that fosters growth, learning, and success. Join our team and be part of a mission-driven organization that's making a difference in the lives of our patients and communities.
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