← All Jobs
Posted May 29, 2026

Experienced Entry-Level Customer Service Representative – Overnight Shift – Paid Training Opportunity at careerzynith

**Join the careerzynith Team and Unlock a Brighter Future in the Gaming Industry!** Are you looking for a challenging and rewarding career in the gaming industry? Do you want to work for a company that values its employees and provides opportunities for growth and development? Look no further than careerzynith, a leading gaming entertainment company that is committed to delivering exceptional customer experiences. **About careerzynith** careerzynith is a dynamic and innovative gaming entertainment company that is dedicated to providing a unique and exciting experience for its customers. With a strong focus on customer service, careerzynith is always looking for talented and motivated individuals to join its team. As an entry-level customer service representative, you will have the opportunity to work in a fast-paced and lively environment, interacting with customers and colleagues alike. **Job Summary** We are seeking an experienced entry-level customer service representative to join our team on an overnight shift. As a customer service representative, you will be responsible for ensuring that our customers have a positive and enjoyable experience at our gaming establishment. This includes monitoring and auditing live casino card games, working with dealers and staff to create a professional and positive experience for our guests, and reporting any suspicious or unauthorized activities. **Responsibilities** As a customer service representative, you will be responsible for: * Participating in, monitoring, auditing, and ensuring live casino card games are following established rules and regulations, including seating arrangement/rotation, of controlled card games like various forms of Blackjack, Poker (double-hand poker), Tiles, Three-Card Poker, Ultimate Texas, and Baccarat. * Working in a lively, fast-paced location with a professional, fun team to ensure asset protection procedures are followed, including keeping track of what's happening on your table and reporting all suspicious or unauthorized activities. * Creating a professional and positive experience for the casino's guests and coworkers alike by working with the dealer and the casino's staff. * Participating in ongoing training and development programs to enhance your skills and knowledge. **Requirements** To be considered for this role, you must: * Be at least 21 years of age * Obtain and maintain required licensing through state and local agencies (company-paid) * Pass our paid training program * Be available to work weekends and overtime * Pass a drug test and credit check (may be required) * Be able to pass a background check for state licensure (licensing expenses covered by us) * Have a valid California ID/Drivers License **Preferred Qualifications** While not required, the following qualifications are preferred: * Previous experience in the casino industry * Strong communication and interpersonal skills * Ability to work in a fast-paced environment * Basic math skills and attention to detail **Benefits** As an careerzynith employee, you will enjoy a range of benefits, including: * Competitive hourly rate of $20.50-$23.50 per hour * Opportunities for career advancement and merit-based pay increases * Comprehensive benefits package, including medical, dental, vision, and company-paid Group Life Insurance, AD&D Insurance, and LTD insurance * Paid time off and flexible scheduling * On-the-job training and development programs * Opportunities to work in a dynamic and innovative gaming environment **Work Environment** careerzynith is committed to creating a positive and inclusive work environment that values diversity and promotes employee well-being. Our team is passionate about delivering exceptional customer experiences and is dedicated to making careerzynith a great place to work. **How to Apply** If you are a motivated and enthusiastic individual who is looking for a challenging and rewarding career in the gaming industry, we encourage you to apply for this role. Please submit your application, including your resume and a cover letter, to our online application portal. **Equal Opportunity Employer** careerzynith is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity. **Application Questions** To ensure that we have the right candidate for this role, we ask that you answer the following questions: * Do you meet the minimum age requirement of 21+ to work in a California Card Room? * Have you ever worked or been employed in the Casino Industry in any capacity? If so, what position and which establishment? * Will you be able to pass a DOJ background check? Please note: A felony is an automatic disqualifier, other criminal history may impact eligibility. Please see the link below for more info. * Are you available to work on weekends? * When did you last interview with careerzynith? * Are you looking for a Full Time or Part Time position? * Are there any times during the week where you would be unavailable to work? * Are you available to work overnight? **License/Certification** To work in this role, you will need to obtain and maintain required licensing through state and local agencies (company-paid). You will also need to pass a background check for state licensure (licensing expenses covered by us). **Work Location** This role is based in Oceanside, CA and requires you to work in person. **Apply Now!** If you are ready to take the first step in your career with careerzynith, click the link below to apply now!