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Posted Jun 3, 2026

Experienced Full Stack Customer Service Agent – Airport Operations and Logistics

At careerzynith, we're on a mission to revolutionize the way we move people and goods around the world. As a Ramp Agent, you'll play a critical role in ensuring that our customers' baggage and cargo arrive safely and on time. If you're passionate about delivering exceptional customer service, working in a fast-paced environment, and contributing to the success of a dynamic team, we want to hear from you! **About careerzynith** careerzynith is a leading provider of logistics and transportation services, with a commitment to safety, efficiency, and customer satisfaction. Our team of dedicated professionals is passionate about delivering exceptional results, and we're always looking for talented individuals to join our ranks. As a Ramp Agent, you'll be part of a dynamic team that's responsible for ensuring the smooth operation of our airport facilities. **Key Responsibilities** As a Ramp Agent, your primary responsibilities will include: * Safely loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, while ensuring timely connections and guiding incoming and departing aircraft from gate positions. * Safeguarding cargo, baggage, and mail from damage, loss, and weather-related issues. * Operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Using baggage scanners and computers to ensure accurate routing of baggage to customers' destinations. * Collaborating with other team members to ensure seamless airport operations. **Work Environment and Culture** As a Ramp Agent, you'll work in a fast-paced, dynamic environment that requires flexibility, adaptability, and a strong commitment to safety. You'll be working in a team-oriented setting, with opportunities to learn and grow with careerzynith. Our culture is built on a shared dedication to our values of Care, Integrity, Resilience, Servant Leadership, and Teamwork. **What You Need to Succeed** To be successful in this role, you'll need: * A high school diploma, GED, or high school equivalency. * Be at least 18 years of age and have authorization to work in the United States. * A valid driver's license. * Proficiency in English. * Ability to pass a physical ability test (PAT). * Willingness to wear required company-approved Personal Protective Equipment (PPE). * Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal. **Preferred Qualifications** While not required, having the following qualifications will give you a competitive edge: * Previous experience in a customer service or logistics role. * Familiarity with airport operations and logistics. * Strong communication and problem-solving skills. **Benefits and Perks** As a Ramp Agent, you'll enjoy a range of benefits and perks, including: * Competitive salary and performance incentives. * 401(k) with generous company contributions. * Paid time off, including vacation, holidays, and paid personal time. * Comprehensive health benefits, including medical, dental, vision, short/long term disability, and life benefits. * Family care assistance, including fertility support, surrogacy and adoption assistance, lactation support, and subsidized back-up care. * Holistic Wellbeing programs to support physical, emotional, social, and financial health. * Domestic and International space-available flight privileges for employees and eligible family members. * Career development programs to achieve your long-term career goals. * Recognition rewards and awards through the platform Unstoppable Together. * Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies. * Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks. **Career Growth Opportunities** As a Ramp Agent, you'll have opportunities to learn and grow with careerzynith. Our career development programs are designed to help you achieve your long-term career goals, whether that's in a leadership role or in a specialized area of logistics and transportation. **How to Apply** If you're passionate about delivering exceptional customer service, working in a fast-paced environment, and contributing to the success of a dynamic team, we want to hear from you! Apply now to become a Ramp Agent at careerzynith and take the first step towards a rewarding new role. **Note:** careerzynith is an equal opportunities employer and welcomes applications from diverse candidates. We're committed to creating an inclusive work environment that values diversity, equity, and inclusion.