Are you a customer-obsessed, cloud-savvy professional with a passion for helping organizations achieve new possibilities through cloud transformation and IT modernization? Do you want to join a collaborative and talented team dedicated to delivering exceptional customer experiences and driving business success? Look no further than arenaflex, the world's most comprehensive and broadly adopted cloud platform.
As an Experienced Full Stack Customer Solutions Manager at arenaflex, you will play a critical role in helping U.S. Space Force customers build at an unbelievable scale, leveraging the power of the cloud to drive innovation, agility, and growth. You will work closely with the arenaflex account managers, solution architects, and service team subject matter experts to remove obstacles, solve customer problems, and facilitate mission workload transformation.
**About arenaflex**
arenaflex is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating to meet the evolving needs of our customers. With a robust suite of products and services, we empower organizations of all sizes to power their businesses, from the most successful startups to Global 500 companies. Our commitment to diversity, equity, and inclusion is reflected in our employee-led affinity groups, which foster a culture of inclusion that empowers us to be proud of our differences.
**A Day in the Life**
As an Experienced Full Stack Customer Solutions Manager at arenaflex, you will be part of a diverse, global community of Customer Solutions Managers who deliver cloud solutions that influence business and IT transformation for our customers. Your day will be filled with engaging with customers, partners, internal arenaflex teams, and services to help our customers on their journey in the AWS Cloud. You will work across arenaflex to apply your technical, business, and program management expertise to solve complex and challenging technology problems for our customers.
**Key Responsibilities**
* Work with organizations in all stages of their cloud adoption to guide them through the value realization, enablement, and governance of their cloud transformation journey.
* Identify and accelerate the customer's realization of value throughout the cloud lifecycle through the adoption of arenaflex services, partner solutions, best practices, and other.
* Help customers achieve organizational cloud readiness, cloud fluency, and cloud skills through skills guilds, experience-based accelerators, training partners, and other.
* Establish and mature operating models/structures to drive scale and long-term success through the application of arenaflex frameworks and mechanisms.
* Work closely with arenaflex account managers, solution architects, and service team subject matter experts to remove obstacles, solve customer problems, and facilitate mission workload transformation.
**Essential Qualifications**
* 8+ years of customer-facing work, engaging with customer executives, technologists, or partners to solve business problems with advanced technologies experience.
* Bachelor's degree in science, technology, engineering, math, business, or equivalent.
* Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams.
* 8+ years of leading large-scale, technical or engineering programs in the U.S. Department of Defense (5+ of these years working with the U.S. Space Force) and 3+ years working DoD delivery/post-sales programs, with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.
**Preferred Qualifications**
* PMP certification, or SCRUM/Agile, SAFe certification.
* Experience implementing cloud services, including migrations and modernization projects or similar.
* Knowledge of software development lifecycle, including design, development, test, build, deployment processes, and timelines.
* Knowledge of U.S. Department of Defense compliance frameworks and security requirements, such as NIST and the DoD CC SRG.
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we are committed to supporting the growth and development of our employees. We offer a range of learning and development opportunities, including:
* Mentorship and career advancement resources to help you develop into a better-rounded professional.
* Endless knowledge-sharing and mentorship opportunities to support your growth and development.
* A flexible schedule to support work-life balance and productivity.
**Work Environment and Company Culture**
arenaflex is committed to creating a diverse, inclusive, and supportive work environment that empowers employees to be their authentic selves. We value work-life harmony and strive to provide a flexible schedule to support your personal and professional needs. Our employee-led affinity groups foster a culture of inclusion that celebrates diverse perspectives and promotes growth and development.
**Compensation and Benefits**
arenaflex offers a competitive compensation package, including:
* A base pay range of $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market.
* Equity, sign-on payments, and other forms of compensation as part of a total compensation package.
* A full range of medical, financial, and other benefits to support your well-being and success.
**How to Apply**
If you are a customer-obsessed, cloud-savvy professional with a passion for helping organizations achieve new possibilities through cloud transformation and IT modernization, we encourage you to apply for this exciting opportunity. Please visit our career site to submit your application.
**About arenaflex**
arenaflex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit our disability accommodations page.
**Join arenaflex Today**
Don't miss this opportunity to join a collaborative and talented team dedicated to delivering exceptional customer experiences and driving business success. Apply now to become an Experienced Full Stack Customer Solutions Manager at arenaflex and start your journey to helping organizations achieve new possibilities through cloud transformation and IT modernization.
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