Are you a customer-centric individual with a passion for sales and a knack for building strong relationships? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! careerzynith is seeking an experienced Full Stack Customer Support/Sales Representative to join our team on a seasonal basis. As a key member of our remote team, you will be responsible for providing exceptional customer service, sales support, and administrative tasks to help drive business growth and success.
**About careerzynith**
careerzynith is a leading provider of innovative solutions and services that enhance the lives of our customers. Our team is dedicated to delivering exceptional customer experiences, and we're committed to fostering a culture of collaboration, innovation, and growth. As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a dynamic and supportive team.
**Key Responsibilities**
As a Full Stack Customer Support/Sales Representative, you will be responsible for:
* Providing exceptional customer service via phone, email, and Zoom consultations, responding to customer inquiries, and resolving issues in a timely and professional manner
* Conducting virtual sales consultations with prospective clients to discuss services and assess their needs
* Mastering Excel magic to analyze pricing formulas and carefully price out each project
* Following up with leads through phone, email, and other platforms to ensure timely communication and conversion
* Upselling and renewing services to existing customers to increase revenue and customer satisfaction
* Closing deals by onboarding new clients and ensuring smooth transitions
* Staying organized by tracking progress and maintaining accurate records in our CRM
**What We're Looking For**
We're seeking a highly motivated and experienced individual with a strong background in customer service and sales. The ideal candidate will possess:
* Exceptional English verbal and written communication skills, with the ability to build rapport and provide outstanding customer care
* Professional demeanor and appearance suitable for video consultations
* Extreme attention to detail, with the ability to catch mistakes and improve processes
* Strong communication skills, with the ability to guide customers towards purchasing and overcome objections
* Ability to work independently with minimal supervision, with a strong sense of self-motivation and discipline
* 3+ years of customer service and sales experience, preferably in the landscaping or B2C service industry
* Strong proficiency in Microsoft Excel, Google Sheets, and computer skills
* A designated, quiet, and professional home office environment with no interruptions
* A wired USB noise-cancelling headset with an over-the-mouth microphone
* Hi-Speed Internet (preferably with an Ethernet connection)
**Tech Must-Haves**
* Strong (above basic) proficiency in Microsoft Excel, Google Sheets, and computer skills
* Desktop (preferably multiple monitors)
* Need to have a designated, quiet, and professional environment with no interruptions
* Wired USB noise-cancelling headset with an over-the-mouth microphone
* Hi-Speed Internet (preferably with an Ethernet connection)
**When You'll Work**
We offer flexible working hours between 8:00 AM - 7:00 PM CST, with the ability to work mainly weekdays and sometimes on weekends if desired (to be mutually agreed upon). Our seasonal schedule includes:
* June 1 – September 1: 20-30 hours/week
* September 1 – December 1: 10-20 hours/week (holiday lighting season)
* December 1 – April 1: No scheduled hours (time to hibernate)
* April 1 – June 1 (2026): 10-15 hours per week
**What's in It for You?**
* Hourly Pay + Monthly Commissions + KPI Bonuses = Effective pay of: $25 - $28/hr (based on skills, experience & location)
* Work from home
* Return each season – Become part of our fun, growing team!
**How to Apply**
If you're ready to join our dynamic team and take your customer service and sales skills to the next level, please submit your application directly at [insert link]. ON YOUR APPLICATION: Please answer the 3 questions below. Please enter them into the "Additional Notes" section on the application:
* What’s your experience with Microsoft Excel (especially formulas, pricing tools, or data analysis)?
* Describe your home office setup—include your equipment, internet connection, and any software tools you’re confident using.
* Give a brief example of how your attention to detail has helped you catch a mistake or improve a process.
*** Important: Applications submitted through any other method will not be considered. ***
**Questions?**
Please email Derek at [insert email]. **If you’re ready to be part of an awesome team that makes homes and holidays brighter, we’d love to hear from you!*** Thank you so much for your time and consideration!