At arenaflex, we're dedicated to providing exceptional patient care and exceptional customer service. As a Full Stack Data Entry Specialist, you'll play a vital role in ensuring that our patients receive the best possible care while also delivering an outstanding customer experience. If you're passionate about healthcare, customer service, and data entry, we want to hear from you!
**About arenaflex**
arenaflex is a well-established American pharmaceutical retailer and company that has been serving communities for over 120 years. With a strong commitment to patient care and customer satisfaction, we offer a wide range of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, and more. Our mission is to make a positive impact on people's lives by providing accessible, affordable, and high-quality healthcare solutions.
**Job Summary**
As a Full Stack Data Entry Specialist, you'll be responsible for ensuring the accurate and efficient processing of patient data, prescriptions, and other healthcare-related information. You'll work closely with our healthcare team to provide exceptional patient care, respond to customer inquiries, and resolve issues in a timely and professional manner. If you're a detail-oriented, customer-focused, and tech-savvy individual who is passionate about healthcare, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
* **Patient Experience**
+ Greet patients warmly and offer assistance with products and services
+ Resolve patient issues promptly and respond to inquiries to ensure a positive patient experience
+ Model and offer customer service best practices to colleagues to deliver a unique and cheerful experience
+ Associate with patients to identify needs and proactively offer services
+ Participate in events that reflect the exceptional communities we serve, as mentioned by the Head Supervisor, Healthcare Boss, Region Director, or Pharmacy Administrator
* **Tasks**
+ Advise patients and answer their inquiries regarding medication use, side effects, interactions, contraindications, patient data security, generics, more affordable medications, over-the-counter products, and refer to clinical suppliers when necessary to ensure medication is taken accurately, health needs are addressed, and satisfaction with service is met
+ Perform pharmacy tasks, including compounding, medication treatment audits, check, and medication management
+ Review, interpret, and accurately administer prescribed medications when required by responsibility
+ Ensure the pharmacy operates in accordance with guidelines, company policies, and standards
+ Help the pharmacy administrator with establishing strategies that promote the effective workflow of the pharmacy, including delegating tasks, planning activities, and requesting colleague ideas
+ Ensure the opening and closing of the pharmacy and shift change responsibilities
+ Ensure the utilization of all components of the Honest Intentions Apportioning strategy related to state and government-controlled substance regulations while filling prescriptions
+ Maintain current knowledge of data technology related to pharmacy systems, including workflow, prescription fulfillment, billing, clinical documentation, training, stock management, and retail location registers to assist patients as well as pharmacy staff
+ Seek new and better ways to encourage advance efficiency
+ Ensure the accurate handling of claims to resolve patient issues and prevent payment rejections
+ Circulate back to insurance agencies and clinical suppliers and participate in external review
+ Circulate back to clinical suppliers' offices to explain prescribed medications, doses, refills, interactions, and aversions to suggest alternative medications and answer clinical supplier questions
+ Perform clinical and health services, including vaccinations, diagnostic testing, disease state management, and other healthcare services
+ Help and support the pharmacy administrator in examining performance data, including pharmacy financial, customer service, and execution of strategies for pharmacy resource management and stock management
+ Create and maintain good relationships with local healthcare communities, including doctors, nurses, and other healthcare providers
+ Participate in community outreach activities to promote the pharmacy business, enhance learning experiences, and provide happier lives through better health
+ Assist and support with patient enrollment, exemption resolution, and help with resolving patient issues
+ In virtual conditions, conduct virtual product audit by keeping explicit company methods and rules
* **Individuals and Performance Management**
+ Help the Pharmacy Administrator with staff hiring and training
+ Establish the Pharmacy Administrator's course in staff performance by training, and giving productive feedback, checking customer service, and encouraging colleague development
+ Advance collaboration and inspire colleagues by establishing assumptions, screens, and perceives progress, and encourages a common vision
* **Training and Self-awareness**
+ Maintain current knowledge and required permitting/credentialing/verification as laid out by government and state guidelines to offer such clinical types of assistance
+ Maintain current knowledge and skills connected with pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications
+ Maintain attention to advancements in retail and management and pursue accepted procedures that would improve performance
+ Acquire vital certifications, education credits, and training, including learning modules, as expected by the Organization
+ Seek professional improvement by observing one's performance, requests for valuable feedback, and use pharmacy chief and head supervisor as tutor and mentor
+ Interact
+ Uphold the Pharmacy Director and Head supervisor by imparting important corporate health and health services or methodology data to pharmacy staff
**Essential Capabilities**
* BS in Pharmacy or Pharmacist Degree from an authorized educational institution
* Current pharmacist licensure in the states within the region
* Experience performing prescription apportioning exercises that show serious areas of strength for an information on pertinent state and government-controlled substance regulations
* Affirmed Immunizer or able to become an immunizer in at least 90 days of recruit
**Favored Capabilities**
* No less than 2-year experience as a pharmacist in a retail setting, including prescription filling and check, records, and legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance
**About arenaflex and its Benefits**
**Company Summary**
arenaflex is a well-established American pharmaceutical retailer and company that has been serving communities for over 120 years. With a strong commitment to patient care and customer satisfaction, we offer a wide range of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, and more. Our mission is to make a positive impact on people's lives by providing accessible, affordable, and high-quality healthcare solutions.
**Benefits**
arenaflex is known for offering various benefits to their employees. These benefits may vary based on factors such as the employee's position, location, and length of service. Here are some common benefits arenaflex employees can access:
* **Health Care Benefits**: arenaflex generally offers health care benefits, such as medical, dental, and vision insurance, to eligible employees. These benefits can help cover medical bills and provide access to necessary health services.
* **Prescription Drug Discounts**: Because of its focus on pharmaceutical services, arenaflex employees can receive discounts on prescription drugs and over-the-counter drugs when filling prescriptions at arenaflex pharmacies.
* **Employee Assistance Program (EAP)**: Many companies, including arenaflex, offer EAPs that provide confidential counseling and support services to employees and their families. These programs can help with a range of work and personal challenges.
* **Paid Time Off**: arenaflex generally provides paid time off for holidays, vacations, and sick days. The amount of free time can vary based on factors such as job title and seniority.
* **Retirement Plans**: arenaflex typically offers retirement savings plans, such as 401(K) plans, to help employees save for retirement. Some plans may include matching employer contributions.
* **Employee Discounts**: Employees often receive discounts on products and services sold in arenaflex stores. This could include discounts on over-the-counter medications, beauty products, and more.
* **Professional Development**: arenaflex may offer opportunities for professional development and advancement within the company. This could include training programs, skills development initiatives, and the opportunity to move up the corporate ladder.
* **Wellness Programs**: Because of its focus on health and wellness, arenaflex may offer wellness programs designed to promote employee health. These programs can include fitness challenges, health screenings, and wellness resources.
* **Flexible Scheduling**: Depending on your specific job role, arenaflex may offer flexible scheduling options to meet different employee needs.
**Our Company is an equal opportunity employer. We value diversity and encourage individuals from all backgrounds to apply.**
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