At arenaflex, we're revolutionizing the way businesses transform and build what's next with cutting-edge technology constructed in the cloud. Our products are engineered for security, reliability, and scalability, running the entire stack from infrastructure to applications to devices and hardware. As part of our entrepreneurial team in this rapidly evolving industry, you'll play a key role in understanding the needs of our clients and helping shape the future of companies of all sizes as they leverage eras to connect with customers, employees, and partners.
**Job Summary:**
We're seeking an experienced Full Stack Enterprise Customer Engineer to join our team at arenaflex. As a key member of our Cloud AI team, you'll identify and assess large-scale AI opportunities that can benefit from AI-optimized infrastructure. You'll help clients leverage accelerators within their overall cloud strategy by assisting with running benchmarks for current models, finding opportunities to use accelerators for new models, developing migration paths, and assisting with research fees to optimize performance. Alongside this process, you'll work closely with internal Cloud AI teams to remove roadblocks and shape the future of services.
**Key Responsibilities:**
* Identify and assess large-scale AI opportunities that can benefit from AI-optimized infrastructure
* Help clients leverage accelerators within their overall cloud strategy by:
+ Assisting with running benchmarks for current models
+ Finding opportunities to use accelerators for new models
+ Developing migration paths
+ Assisting with research fees to optimize performance
* Work closely with internal Cloud AI teams to remove roadblocks and shape the future of services
* Collaborate with clients to understand their needs and develop tailored solutions
* Develop and maintain strong relationships with clients and internal stakeholders
* Stay up-to-date with the latest advancements in cloud AI infrastructure and technologies
**Essential Qualifications:**
* Bachelor's degree in Computer Science, Mathematics, or a related technical field, or equivalent relevant experience
* 5+ years of experience in cloud infrastructure
* Experience building and operationalizing machine learning models
* Experience delivering technical presentations while leading detailed discovery and planning sessions aligned with client needs and defined scope and success metrics
**Desired Qualifications:**
* Experience with education and fine-tuning large models (e.g., image, language, segmentation, recommendation, genomics) with accelerators
* Experience running MLPerf benchmarks
* Experience with performance profiling tools (e.g., TensorFlow profiler, PyTorch profiler, TensorBoard)
* Experience with distributed training and optimizing performance vs. cost
* Experience designing and architecting large-scale infrastructure farms for professional AI use cases
* Ability to interact with C-level or senior business leaders and influence decisions
**About arenaflex:**
arenaflex is a leading provider of cloud-based solutions that enable businesses to transform and build what's next. Our products are engineered for security, reliability, and scalability, running the entire stack from infrastructure to applications to devices and hardware. We're dedicated to helping our customers – developers, small and large businesses, academic institutions, and government organizations – see the benefits of our technology come to life.
**Career Growth Opportunities and Learning Benefits:**
At arenaflex, we believe in investing in our employees' growth and development. As a Full Stack Enterprise Customer Engineer, you'll have access to:
* Ongoing training and education programs to stay up-to-date with the latest advancements in cloud AI infrastructure and technologies
* Opportunities to work on high-profile projects and collaborate with top clients
* A dynamic and entrepreneurial work environment that encourages innovation and creativity
* A competitive salary and benefits package, including equity and bonus opportunities
**Work Environment and Company Culture:**
arenaflex is a fast-paced and dynamic work environment that values innovation, creativity, and collaboration. Our team is passionate about delivering exceptional results and making a meaningful impact on our clients' businesses. We're committed to fostering a culture of inclusivity, diversity, and respect, and we're proud to be an equal opportunities employer.
**Compensation, Perks, and Benefits:**
The USA-based salary range for this full-time role is $100-$150, with a bonus and equity package available. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Individual pay is determined by work location and other factors, including job-related skills, experience, and applicable education or training. Your recruiter can provide more information about the specific salary range for your chosen location during the hiring process.
**How to Apply:**
If you're a motivated and experienced professional looking to join a dynamic and innovative team, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
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