Join arenaflex, a leading American pharmacy and retail company, in its mission to revolutionize patient care and provide exceptional customer experiences. As an Experienced Full Stack Pharmacy Technician, you will play a vital role in our patient-centric care approach, utilizing your technical skills and expertise to deliver top-notch services to our customers.
**About arenaflex**
arenaflex, formally referred to as arenaflex Boots Alliance, Inc., is a renowned American pharmacy and retail company with a significant presence in the USA and other countries. Founded in 1901 and headquartered in Deerfield, Illinois, arenaflex operates a vast network of retail drugstores, offering a wide range of products, including prescription medications, over-the-counter tablets, health and wellness products, cosmetics, and convenience items.
**Our Commitment to Patient-Centric Care**
At arenaflex, we are dedicated to providing exceptional patient care and experiences. Our pharmacy technicians are the front and center of our patient-centric approach, interacting with customers and developing strong patient relationships. We invest in our pharmacy technicians through an "earn while you learn" training program, recognized by the American Society of Health-System Pharmacists (ASHP) and the Department of Labor. This apprenticeship program guides you in becoming a Pharmacy Technician Certification Board (PTCB) licensed Pharmacy Technician and supports you in maintaining the high level of skill required in the pharmacy care industry.
**Responsibilities**
As an Experienced Full Stack Pharmacy Technician, you will be responsible for:
* Assisting pharmacists in the exercise of pharmacy, under direct supervision, in accordance with national and federal regulations
* Using pharmacy systems to retrieve patient and drug information and process prescriptions
* Modeling and providing a unique and delightful customer experience
* Engaging customers and patients by greeting them and providing assistance with services and products
* Resolving customer issues and answering inquiries to ensure a superb customer experience
* Developing strong relationships with most valuable customers
* Performing duties as assigned by the Pharmacy manager, personnel Pharmacist, and store supervisor, including utilizing pharmacy systems to enter patient and drug records, filling prescriptions, and verifying medication accuracy
* Assisting pharmacists in scheduling and maintaining work flow
* Reporting prescription errors to the pharmacist on duty and adhering to company rules and procedures regarding pharmacy errors and the quality improvement program
* Strictly adhering to the arenaflex Co. Policy regarding accurate dispensing throughout all applicable prescription dispensing activities
* Registering all related sales on assigned cash register, collecting and handling coins as required
* Taking customers to the OTC aisle to assist in finding merchandise
* Handling telephone calls that do not require the personal attention of the pharmacist, including those to physicians
* Processing (correcting and resubmitting) claims for third-party prescription services in a timely and efficient manner, and performing other clerical responsibilities as assigned by the store manager
* Assisting and supporting the Pharmacy department on stock management activities, including ordering, unpacking, checking, and storing shipments of prescription medications
* Keeping knowledge of company asset safety procedures, and documenting claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not obtained), order mistakes, or broken goods related to Rx capsules
* May assist pharmacists in administering medical services, including the collection and proper labeling of blood/urine samples from patients and other medical services as required; assists pharmacy staff in coordination of medical services, arenaflex healthcare clinics, and external vendors
* Assists Pharmacy supervisor and personnel Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other healthcare providers, through clinical provider detailing and outreach to healthcare agencies, retirement homes, nursing homes, and other forums for reinforcing growth opportunities
* Assists with outside and inside maintenance by ensuring the pharmacy department is stocked with sufficient supplies, clean, neat, and orderly in appearance and condition
**Education & Personal Development**
* Earns and maintains PTCB certification through the arenaflex pharmacy technician apprenticeship program and/or state required certification/registration
* Attends training and completes PPLs asked by manager and acquires continuing education credit
* Maintains expertise and skill in healthcare and pharmacy, including latest information and developments
* Through completion of the arenaflex pharmacy technician apprenticeship program, experience qualifies for 8 (8) college credit hours as recognized by the American Council on Education (ACE)
**Basic Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
**Preferred Qualifications**
* Choose to have six months of experience in a retail environment
* Choose to have previous work experience with arenaflex
* Decide to have desirable math skills to fill prescriptions accurately, including counting, measuring, and weighing medications
* Decide to have good computer skills
* Decide to have knowledge of store inventory management
* Prefer PTCB certification
**Benefits at arenaflex**
arenaflex offers a range of benefits to its employees, including:
* Aggressive compensation: arenaflex provides competitive salaries and compensation programs based on the role, experience, and location
* Fitness and well-being: comprehensive health, dental, and vision coverage options for employees and their families
* Prescription savings: employees may obtain discounts on prescription medications and pharmacy services
* Retirement Plans: arenaflex offers retirement savings plans, including 401(k) plans, to help employees save for their future
* Employee stock buy Plan: Eligible employees may have the option to purchase arenaflex Boots Alliance stock with a discount
* Profession development: opportunities for career growth within the company, including training and development programs
* Paid break day: Paid holiday days, vacations, and sick leave for work-life balance
* Education help: some employees may have access to tuition reimbursement or education assistance programs
* Employee discount: arenaflex employees frequently receive discounts on products offered in arenaflex stores
* Health programs: resources and programs to help employee well-being, including health and wellness initiatives
* Flexible work arrangements: arenaflex may offer flexible work arrangements, including part-time and full-time positions
* Employee assistance program: help programs to assist employees with personal and professional challenges
* Variety and Inclusion: arenaflex promotes diversity and inclusion within its workforce and has programs and employee resource groups
**Join arenaflex Today!**
If you are passionate about patient-centric care and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join arenaflex as an Experienced Full Stack Pharmacy Technician.
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