At arenaflex, we're on a mission to revolutionize the way we approach customer and marketing data, applied AI, and analytics. As a seasoned leader, you'll play a pivotal role in shaping our strategic vision, driving innovation, and delivering results that exceed expectations. If you're passionate about data-driven decision making, customer-centricity, and collaborative leadership, we want to hear from you.
**About arenaflex**
arenaflex is a forward-thinking organization that's dedicated to harnessing the power of data, AI, and analytics to drive business growth and customer satisfaction. Our team of experts is passionate about staying ahead of the curve, experimenting with new ideas, and pushing the boundaries of what's possible. We're committed to fostering a culture of innovation, inclusivity, and continuous learning, where everyone has the opportunity to grow and thrive.
**Key Responsibilities**
As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you'll be responsible for:
* Developing the long-term vision of a data product portfolio or strategic capability that drives strategies, requirements, and roadmaps; understanding the competitive landscape and directly influencing the enterprise in how it makes portfolio-specific decisions; owning the different product roadmaps that make up the product portfolio; and influencing investment choices that yield long-term customer benefits in support of the vision.
* Owning and leading the customer, loyalty, and marketing data ecosystem and serving the customer and marketing organization with actionable analytics to support delivering top-line sales and productivity improvements.
* Developing a culture of innovation and experimentation and encouraging two-way door initiatives that address customer needs.
* Owning annual planning for the product portfolio and representing the team in discussions with executives.
* Owning the user experience (UX) and setting the direction for the UX design of products within the product portfolio or strategic capability.
* Defining processes and measurements for the team to effectively track development work and triage bugs of products in the product portfolio.
* Partnering with relevant stakeholders and leading and owning the development of launch and go-to-market plans of products within the product portfolio or strategic capability.
* Identifying issues and blockers that may delay the launch or impede the success of products in the product portfolio or strategic capability, communicating to leadership, assessing alternatives to resolve, and taking action to resolve.
* Ensuring customer and business goals remain aligned with identified customer needs; setting the strategy for customer engagement and leading its execution.
* Engaging with internal and external thought leaders to drive product leadership within the portfolio.
* Leading and owning operational product strategy of the portfolio or strategic capability and ensuring alignment with other portfolio owners.
* Facilitating an understanding among the team of broader organizational goals and the role each team plays; auditing team goals and being accountable for product portfolio performance against broader organizational goals.
* Leading a team in support of achieving the company's mission. Managing performance and fostering an inclusive environment to help associates achieve their potential.
* Leveraging data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of assigned products and related P&L impacts, and deliver recommendations to key stakeholders.
* Developing and presenting communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient.
* Monitoring technology trends and anticipating their impact on the product roadmap; leveraging this understanding to drive innovation.
* Collaborating with the broader product and technology management community to understand dependencies and create a community of practice.
**Essential Qualifications**
* 12 years of experience in software engineering, data science, and/or product management
* 7 years of direct team leadership experience across software engineering, product management, or data science
* Prior experience in marketing, customer, and retail media networks analytics, building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions solving business problems in a product model
* Bachelor's degree in business, technology, or related field (or equivalent work experience in lieu of degree)
**Preferred Qualifications**
* Experience working with software development teams to launch online products
* Experience with large-scale order management and inventory systems
* Experience with customer relationship management systems
* Master's degree in business administration or similar advanced degree
**Skills and Competencies**
* Strong leadership and management skills, with the ability to inspire and motivate teams
* Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
* Strong analytical and problem-solving skills, with the ability to drive data-driven decision making
* Experience with data science, machine learning, and AI, with the ability to leverage these technologies to drive business growth
* Strong understanding of customer-centricity and the ability to develop strategies that meet customer needs
* Experience with product development and launch, with the ability to drive innovation and experimentation
* Strong understanding of technology trends and their impact on the product roadmap
* Experience with collaboration and community building, with the ability to create a community of practice
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of learning and development opportunities, including:
* Regular training and development programs to help you stay up-to-date with the latest technologies and trends
* Mentorship and coaching programs to help you develop your leadership and management skills
* Opportunities to work on high-impact projects and contribute to the development of new products and services
* A culture of innovation and experimentation, where you're encouraged to try new things and take calculated risks
* A collaborative and inclusive work environment, where you'll work with a diverse team of experts from around the world
**Work Environment and Company Culture**
At arenaflex, we're committed to creating a work environment that's inclusive, collaborative, and supportive. We believe that everyone should have the opportunity to grow and thrive, regardless of their background or experience. Our company culture is built on the following values:
* Innovation: We're passionate about staying ahead of the curve and experimenting with new ideas.
* Customer-centricity: We're committed to putting our customers at the heart of everything we do.
* Collaboration: We believe that collaboration and teamwork are key to driving success.
* Inclusivity: We're committed to creating a work environment that's inclusive and supportive of everyone.
* Continuous learning: We're passionate about learning and development, and we're committed to helping our employees grow and develop their careers.
**Compensation, Perks, and Benefits**
At arenaflex, we offer a competitive compensation package, including:
* A base salary range of $179,000.00 - $340,100.00 annually
* A range of benefits, including health insurance, retirement savings, and paid time off
* A flexible work environment, with the option to work from home or in our offices
* A range of perks, including access to the latest technologies and tools, and opportunities to attend industry events and conferences
**Conclusion**
If you're a seasoned leader with a passion for data-driven decision making, customer-centricity, and collaborative leadership, we want to hear from you. As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics at arenaflex, you'll have the opportunity to shape our strategic vision, drive innovation, and deliver results that exceed expectations. Join our team today and be part of a company that's revolutionizing the way we approach customer and marketing data, applied AI, and analytics.
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